Hey there,

If you come up with such a story its important to have the following elements:

• Introduce the context and provide some reasons that partially justify your emotional reaction
• Discuss your actions and their impact with the important thing being that the impact was miniscule
• Discuss how you remedied your initial reaction, reversed the impact, and made sure to take away some learnings from it

Hope this helps!

Cheers,

Florian

I couldnt agree more with Henning! My gosh... its time we are honest about those emotional situations we face pretty much every day and explain what you have learnt and how are you managing it. Please never ever say "I've managed to keep my cool throughout my career "- this is absolute BS and no one will believe you.

Hi there,

This is a classic "conflict" personal story. Personally, I would respond by saying I've managed to keep my cool throughout my career and not been emotionally charged. I know this sounds like a cop-out, but this is genuinely the case for me!

That said, if there is a real event when this happened to you, you should talk through this event. You need to pick a moment where the repurcusions of your emotionally charged decision were small. You need to articulate how you then fixed the problem. Finally, you need to explain why that doesn't happen anymore (i.e. now, I always do x,y , and z)

Agreee with Henning and Adi. The important thing is to actually answer the question but also restrospective on the learnings you had from that experience. I would avoid an example where the outcome is blantantly negative and your actions may raise alarm bells in terms of moral and ethics.