Hi,

You've just listed a random list of ideas. This is a laundry list. There is not plan of attack, no organization, no "if then this" thinking. Yes, your questions are good. But, you haven't structured your approach! This means it'll take you forever getting to the answer (if you ever get there), and you'll waste the client's time and money!

This is where frameworks and structure come in!

How do I use frameworks in a case?

If there's anything to remember in this process, is that cases don't exist just because. They have come about because of a real need to simulate the world you will be in when you are hopefully hired. As such, remember that they are a simplified version of what we do, and they test you in those areas.

As such, remember that a framework is a guide, not a mandate. In the real-world, we do not go into a client and say "right, we have a framework that says we need to look at x, y, and z and that's exactly what we're going to do". Rather, we come in with a view, a hypothesis, a plan of attack. The moment this view is created, it's wrong! Same with your framework. The point is that it gives us and you a starting point. We can say "right, part 1 of framework is around this. Let's dig around and see if it helps us get to the answer". If it does, great, we go further (but specific elements of it will certainly be wrong). If it doesn't, we move on.

So, in summary, learn your frameworks, use the ones you like, add/remove to them if the specific case calls for it, and always be prepared to be wrong. Focus rather on having a view, refering back to the initial view to see what is still there and where you need to dive into next to solve the problem.

Check out my prior answer on profit increase (includes sales/revenue) here: https://www.preplounge.com/en/consulting-forum/prioritise-increasing-revenues-or-decreasing-costs-in-a-profit-increase-case-9420

(editiert)