Hi there,

1. Yes, the number of meetings is equivalent to the number of coaching sessions done by a coach
2. The recommendation rate is based on the average review score for all the meetings where a score has been provided
3. You need to have done a coaching session with a coach to leave a review. In theory, it could still be possible to leave fake reviews, but not at scale or without leaving any hint. I believe you should be able to identify a pattern between the writing style and reviews as you mentioned which should lead to spot the fake ones. If you are in doubt, just take a larger sample / consider only the reviews that are not anonymous

Best,

Francesco

Hi there!

Your questions definitely have the right to exist.

Preplounge counts all the sessions conducted on the basis of it. Successful sessions lead to positive feedback from clients but not necessarily, because some clients just don’t have a habit to share opinions etc.

Between sessions’ quantity and feedback quality, I’d definitely stick to the second point because not all the coaches are available for frequent sessions and some may result in less quantity than others.

It’s necessary to contact a coach to understand his approach and if you can apply to him with your issue. Usually, you can find a lot of help here depending on what stage of preparation you are currently on.

Wish you good luck!

GB

Hello!

No offense taken! I would also do a strict due diligence, so totally get you ;)

To your points:

• Yes, indeed
• It´s the feedback given by those who chose to give feedback. For example, a coach could have done 100 sessions, and 20 of those coachees left a review. Those are the ones you can see. You can see for yourself also which coaches have more reviews (good reviews) as a % of total sessions made, which is another metric that I would consider, since it shows how "happy" people were to comment
• You can only write a review if you have had a session, and all the sessions need to be paid

Hope it helps!

Cheers,

Clara