When preparing for case interviews, ROI and ROAS are two concepts you'll encounter repeatedly. Both are key metrics that enable you to evaluate a company's success and measure the efficiency of investments.
🔎 In this article, you’ll learn how to correctly apply ROI and ROAS in your case analyses and how to structure your answers clearly.
What is ROI, And Why is it Important For Case Interviews?
Return on Investment (ROI) measures how much profit a company generates relative to its investments. This metric helps you assess whether an investment was worthwhile. In a case interview, ROI is particularly useful for evaluating the efficiency of a proposed strategy or project.
💡 Pro tip: A positive ROI means the company is earning more than it has invested, indicating a profit. A negative ROI points to losses.
How to calculate ROI:
Example: If a company invests €100,000 and earns €120,000, the ROI is 20%. This means the company has achieved a 20% profit on its investment.
Practice With Our Cases on ROI – Like New Product or Market Entry
Your client tk Commodity Trade (tk ComT) is a global materials trader - they buy and sell raw materials. tk ComT had stable EBITDA margins in recent years. They consider expanding their target market and entering the Lithium (electric vehicle battery grade) trade, due to the current high demand for electric cars and Lithium-ion batteries. The client is concerned about minimizing the cash spending and about improving the payback period for this market-entry campaign, due to corporate cash policy.As a consultant, you are expected to calculate the size of the Lithium market and to assess the payback periods for an organic market entry (with own resources) as well as for the acquisition of an established company. Finally, the client expects a proposal about the best market entry strategy and potential opportunities and risks.
You have inherited the “Old Winery” from your grandfather, a winery that has been family-owned for five generations and can be dated back to the 16th century.Half of the eleven hectares are used to grow white grapes, the other half to grow red grapes. They are grown in a conventional way, i.e. they are not organically farmed and certified. The vine stocks are in a good condition regarding age and care. Overall, the only ¼ of the harvest is made into wine by the winery itself; the rest is sold.Your grandfather never wanted to change the image of the winery and left the managerial and administrative task to a young and energetic wine-maker. Due to the not so well-known brand, the demand for the “Old Winery” wine is currently rather low.You do not intent to run the winery operatively, given your limited knowledge of winemaking, but find the idea of owning a winery exciting.
Onlinestar, an online retailer of furniture and garden products (core business), has grown significantly in recent years as a result of an expansion of its product portfolio. The company mainly imports goods from Chinese manufacturers but also operates its own production of cat lavatories (special business) in Eastern Europe. The company sells its goods via Amazon and eBay, and recently via an online shop on its website. Despite this development, the financial ratios have deteriorated in recent years. In particular, the gross profit margin decreased significantly. Combined with a significant increase in shipping costs, this led to a negative result for the first time in the recently ended fiscal year and a resulting strained financial situation. Against the background of expected stagnating sales for the current financial year, short-term action is required.The board of Onlinestar asks you for an analysis of the reasons for the negative result as well as a derived recommendation for action. As a consultant, you should bring in your knowledge in online trading and develop solutions. In addition, the management board would like to receive a sales and gross profit plan from you for the current financial year.
Return on Advertising Spend (ROAS) is a specific metric that plays a key role, especially in marketing cases. It shows how efficiently advertising expenses are converted into revenue. Simply put, ROAS helps you evaluate the success of marketing campaigns.
How to calculate ROAS:
Example: If a company spends €10,000 on advertising and generates €50,000 in revenue, the ROAS is 5, which means the company received five euros back for every euro invested.
💡 Pro tip: A ROAS of 5 or higher is generally considered a good value. However, in case interviews, you should always inquire whether this figure is sufficient to cover costs and achieve long-term goals.
GlobalAccess Health (GAH) is a UK-based international non-profit focused on tuberculosis (TB) and other infectious diseases. It develops and distributes low-cost diagnostic tests to public clinics, NGOs, and private laboratories in low- and middle-income countries.Historically, GAH has been funded almost entirely by large foundations and bilateral donors. Donors now want GAH to become more financially sustainable and have set a target that, within 5 years, at least 60% of GAH’s annual operating budget should be covered by earned income (fees from tests and related services).GAH’s annual operating budget covers staff, training, logistics, and overheads and is USD 25 million, independent of volume within the ranges discussed in this case. Assume that manufacturing and shipping costs for the tests themselves are covered by a separate restricted grant for the next 5 years; GAH has recently introduced modest prices for some partners, but earned income currently covers only about 40% of annual operating costs. Leadership is considering moving to a much more aggressive, tiered pricing and growth strategy, but is concerned about potentially undermining its mission to reach the poorest and most vulnerable populations.GAH has hired your consulting team to advise whether and how it should pursue this more aggressive earned-income strategy while remaining true to its mission.
UrbanAI Mobility is a European venture-backed startup specialising in autonomous vehicle (AV) software and fleet management. The company is now evaluating its first consumer-facing market entry. Italy has been shortlisted due to its high urban density, significant tourist traffic, and a regulatory framework that recently authorised Level 4 AV trials in designated city zones. Rome has been identified as the priority launch city, given its combination of high ride-hailing demand, international tourism, and a mayoral administration publicly supportive of smart-city initiatives.The competitive landscape includes established ride-hailing operators (FREE NOW, Uber), traditional licensed taxis (approximately 14,000 in Rome), and two European AV startups that have announced intentions to launch in Southern Europe within 18 months. “UrbanAI is considering launching an autonomous taxi pilot in Rome. Should they do it and if so, how should they approach the market entry?”
As one of three management consultants with many years of experience, you have SET yourself the goal of founding your own management consultancy. The topics, contents and solution offering with which you can advise and support potential customers are clear. The legal company is already founded and registered in the commercial register. Now you must pitch your business plan to the banks to get the necessary start-up financing!Especially the banks are interested in the underlying rationale of the SET Management Consulting business model. Your goal is to think of relevant financial KPIs and be prepared to explain the underlying revenue and cost streams in more detail.
DHL aims to create a new E-Commerce business model that combines:A DHL-owned online marketplace.Participation limited to local retailers.Same-day parcel delivery services by DHL.The strategic goal is to strengthen the stationary retail sector as an important customer group. The DHL Consulting team is tasked by the DHL Business Unit "Post & Parcel Germany" (P&P) with identifying a suitable German city for a pilot project and estimating the potential revenue in that city.
Du befindest Dich derzeit in einem strategischen Projekteinsatz bei der Northern Retail Bank (NRB), die vor drei Jahren von einem Finanzinvestor übernommen wurde. Während des Mittagessens lädt Dich der CEO zu einem Espresso in sein Büro ein. Dort erläutert er, dass der Finanzinvestor bestrebt ist, den Unternehmenswert der Bank zu steigern – möglicherweise für einen künftigen Verkauf oder Börsengang, weitere Details stehen zum jetzigen Zeitpunkt noch nicht fest. Gemeinsam mit Deinem Projektteam sollst Du nun Maßnahmen entwickeln, um die Profitabilität der Bank zu verbessern. Angesichts der Ergebnisse des letzten Geschäftsjahres und des intensiven Wettbewerbsdrucks sieht der CEO hier dringenden Handlungsbedarf.Der CEO bittet Dich darum, in 30–45 Minuten in sein Büro zurückzukommen, um Deine fachkundige Einschätzung für erste konkrete Stellhebel zu diskutieren.
ROI and ROAS are used in many areas, especially in the analysis of investments and marketing measures. Here are some important application areas:
Online marketing: Companies use ROAS and ROI to measure the success of digital advertising campaigns like Google Ads and Facebook Ads.
E-Commerce: ROI and ROAS are employed to assess the effectiveness of online sales strategies like pay-per-click advertising or social media marketing.
Investments: Investors and companies use ROI to calculate the profitability of investments in stocks, real estate, and projects.
Product development: ROI is used to evaluate the success of new product launches and the associated investments.
Sales: Companies analyze ROI to monitor and adjust their sales strategies.
Customer acquisition: ROAS and ROI play an important role in measuring the effectiveness of customer acquisition and retention strategies.
Why Are ROI and ROAS Important in Case Interviews?
In most case interviews, you are expected to assess financial or operational decisions. Specific metrics like ROI or ROAS are often used to determine how efficient a measure is. Both metrics indicate how well a company utilizes its resources – whether in advertising or investments.
This means you need to be able to not only calculate ROI and ROAS, but also contextualize them correctly. You must understand when a number is good or bad and which additional factors to consider, such as market trends, customer goals, or competitive conditions.
💡 Pro tip: When interpreting ROI and ROAS, it’s essential to understand the specific case. In consulting, there is no "one-size-fits-all" solution. You should always tailor the framework to the respective client and situation.
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ROI and ROAS are key metrics in many case interviews. They help you evaluate the efficiency of investments and advertising measures.
ROI indicates how well an investment has performed. A positive ROI signals profit, while a negative ROI indicates loss.
ROAS measures the effectiveness of advertising spending. A high ROAS shows that advertising efforts were successful.
Context is everything: Tailor your analysis to the specific needs and goals of the company to provide meaningful recommendations.
Practice makes perfect: Prepare for cases with financial or marketing-related tasks to get comfortable using these metrics.
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