A pricing case study can be either a stand-alone or part of a broader case like 'entering a new market'

You can approach this type of case in three steps:

1. Investigate the company

2. Investigate the product

3. Choose a pricing strategy (options discussed in the following paragraphs) based on your investigation

1. Investigate the company

Get a feeling for the business of the company:

  • What products does the company sell and where does the company stand in the market? For instance, is the company a market leader? In terms of volume or quality or both?
  • What is the company’s key objective? Profits? Market share? Growth? Brand positioning? Competitive response? Make sure to clarify the objective before starting the analysis

2. Investigate the product

  • How does the clients’ product differ from competition? How does the production differ? What is its Unique Selling Point (USP)?
  • What are the alternatives or substitute products?
  • At what stage the product lies in its lifecycle?
  • Are the supply and demand foreseeable?

3. Choose a pricing strategy

The choice of a strategy depends on the information gathered in the first two steps. There are three major pricing strategies:

(1) Competitive analysis (benchmarking): In this strategy, the price based on the price our competition charges. Therefore, you want to investigate:

  • Are there comparable products/services?
  • If yes, how do they compare to the client’s product?
  • How are they priced? Important: Keep in mind that competitors will likely change their prices once the client introduces its product

(2) Cost-based pricing: This strategy bases the price on the cumulated costs per item (break-even) plus a profit margin. Therefore, you need to know the clients cost structure. This strategy is now considered outdated. However, it is important to know the clients' cost structure before choosing a price

(3) Price-based costing (or value-based pricing): This strategy is based on determining the "value" of client's product or the amount customers are willing to pay. This approach is similar to competitive analysis in that you can generally determine customers’ willingness to pay from prices of different substitutes. Keep in mind that different customer segments may have a different willingness to pay for client's products, implying that the client could charge different prices to different customers segments by changing the "value added" to justify the changes in prices

It is important to know the three strategies mentioned above and know that while knowing costs of the product is important, cost-based pricing is generally seen as ineffective and obsolete.

While it may make sense to strive for a certain profit margin, the product simply might not sell because the customer may be unwilling to pay that price. Thus, make sure to investigate customers' willingness to pay. Furthermore, consider breaking the price into various parts. For instance, you could charge a certain price for the product and charge separate delivery costs.

On the other hand, sometimes customers might be willing to pay a lot more for a product than its costs plus a 'usual' margin. Think about highly differentiated products such as iPhones.


  • There are three main pricing strategies: Competitive analysis, Cost-based pricing and Price-based costing
  • Cost-based pricing by itself is largely seen as insufficient
  • Make sure to investigate what the customer is willing to pay before pricing the product (Price-based costing)

Interested in facing pricing issues? Crack our Shaving & Co. or Bank envelope cases

3 Comment(s)
January 07, 2016 08:12 -

really helpful information and I will definitely go for combination of competitive pricing and price-based costing for my business: http://destinyseo.com

October 20, 2014 20:57 -

Jones, thanks for asking the question. Yes, price-based costing also known as value-based pricing are synonymous. Either one can be used. For further clarification, we have now also included the term "value-based pricing" as well :)

October 20, 2014 19:55 -

Hi! “Price-Based Costing” should be "Value-Based Pricing", right?

Related consulting question(s)
Best answer so far out of 2 answers:

Hi, I haven't found any Simon-Kucher & Partners cases in any Business School Casebooks or in any of my other materials. Anyhow, below follows a link for a .pdf they published on their websit... (more)

Looking for partners to practice pricing questions next week! Please msg me if you're interested... (more)

No answer so far,
Related case(s)

DHL Consulting case: Bike Shop

Solved 15.9k times | Rating: (5.0 / 5.0)
Difficulty: Beginner | Style: Real Case | Topics: Pricing, Profitability analysis

You have been hired to support the owner of a bike-shop as a business consultant. The bike-shop has suffered a significant revenue decline during the last year, and now the owner would like you to assess the situation and options for the way forward. They want to know last year’s profit, i.e. how ... Open whole case

Bank envelope

Solved 22.0k times | Rating: (4.3 / 5.0) |

Your client, Customlope, is the leader in the US secure envelope manufacturing industry. Banks buy these envelopes for operations such as money deposits and high value transactions. Next year, a new digital technology will reduce the overall number of units sold in the industry by 25%. In the ... Open whole case


Solved 14.4k times | Rating: (4.4 / 5.0)

Your client, Fysikum, is an operator of squash centres in Sweden. The squash centres include sauna, spa, pool, gym and of course the squash courts. Due to the extreme success in Sweden the company is considering expanding to other countries of Europe, in particular Germany. Therefore they asked u ... Open whole case

Shaving & Co

Solved 13.2k times | Rating: (4.3 / 5.0) |

Our client is an international CPG (consumer packaged goods) firm called Bryan, with multiple business units (toothpaste, batteries, skin & body care, among others). They are the global market leader in every market they play in except for the hair removal market. They came to ... Open whole case

In-flight Broadband

Solved 9.1k times | Rating: (4.3 / 5.0) |

Our client is a startup that can deliver broadband internet aboard commercial flights.The company owns a patent on a necessary technology. They want to know whether their current business model is valid. Open whole case