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CTcon Case: Das beste Eis der Stadt!
Deine Klientin ist die Besitzerin der Eisdiele TOTO in einer deutschen Großstadt. Das Geschäft läuft so gut, dass die Besitzerin eine weitere Filiale eröffnen will. Sie ist hellauf begeistert und möchte auf Nummer sichergehen. Sie fragt Dich daher: Ist das eine gute Idee?
DHL Consulting Case: Bike Shop
Sie wurden angestellt, um den Besitzer eines Bike-Shops als Unternehmensberater zu unterstützen. Der Bike-Shop hat einen deutlichen Umsatzrückgang im letzten Jahr erlitten. Nun bittet Sie der Besitzer, die Situation und die Optionen für das weitere Vorgehen zu beurteilen.Er will den Gewinn des vergangenen Jahres erfahren, d.h. wie er von dem Umsatzrückgang betroffen wurde, und möchte wissen, was die vorrangigen Maßnahmen sein könnten, um die nächsten Jahre (kurzfristig) zu überstehen.Außerdem möchte er die strategische Wettbewerbsposition des Shops besser verstehen und sucht nach möglichen Wegen, die Umsätze mittel- bis langfristig wieder zu erhöhen.
Novion Therapeutics
Your client is Novion Therapeutics, a leading American biotech company focused on gene and cell therapies. With a market capitalization of around $120 billion, Novion is recognized for its innovations in rare disease treatments and its mission to advance human health through breakthrough biotechnologies in immunology, oncology, and genetic medicine.Recently, the company has faced growing investor pressure. Despite strong products, its firm-value growth has stagnated, and investors are expecting a visible strategic move within the next quarter. The CFO has identified several high-growth, capital-intensive R&D and acquisition projects, but Novion lacks sufficient cash reserves to fund them. What should the CFO do next?
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McKinsey Round 1: Homeware Heaven
Our client is Homeware Heaven. They are a homeware and appliance retailer that sells items such as kitchen appliances (fridges, ovens), kitchenware, lighting, bedding and bath products, home decor etc. They have 100 stores in the top 20 cities in the US. Their stores are large stand-alone stores located outside of the city centre. Over the last 3 years, business has not been going well for our client. Their revenue has been declining year over year and they have had fewer unique shoppers in their stores. They have hired McKinsey to help them turnaround the situation
ClaimSmart: AI for Next-Gen Health Insurance
Our client is a mid-sized health insurance provider called SureHealth with annual revenues of $2.4 billion. The company has experienced a steady rise in administrative claims processing costs and has seen a recent uptick in fraudulent claims. Senior leadership believes that leveraging AI in the claims assessment process could have significant benefits.They have allocated a budget of $10 million over the next three years to implement AI solutions, but they are uncertain how to prioritize to reduce fraudulent claims and administrative processing costs.
MBB Case - Sierra Springs
Our client is Sierra Springs, a top 3 spring water producer in the U.S. The company owns the entire bottled-water production supply chain, including water sourcing, production of water-based products, bottling and packaging and distribution to retail outlets. Sierra Springs also leads its own brand design, marketing and sales efforts.Sierra Springs has several brands across still and sparkling water drinks, 3 large bottling plants throughout the country and distribution agreements with most major retailers. Sierra Springs is evaluating the launch of a new product, a flavored sparkling bottled water called Berry Fizz. The company’s Chief Marketing Office has asked us to help analyze the major factors surrounding the launch of Berry Fizz and its own internal capabilities to support the effort.
Car Convenience (McKinsey 1st & 2nd round)
CLIENT OBJECTIVEOur client is Convenio, a US based company that operates a number of micro convenience stores and vending machines throughout the country. Convenio is considering the launch of a new product to enable convenience in passenger transportation and is seeking McKinsey’s help to determine whether or not that’s a good idea to grow their convenience business.BACKGROUND INFORMATIONConvenio’s new value proposition is a mobile convenience store that is installed in the middle console of taxis, or private cars for ridesharing, called 'Moove'. It's a transparent box that is typically stocked with small snack items, such as chewing gums, chocolate bars, cooled drinks, but also non-food items such as personal hygiene products or phone chargers. The customer purchases an item by scanning a QR code, selecting the item, and completing the transaction via the Moove platform online. The driver then receives a confirmation and hands the article to the rider, earning a commission with each sale. Drivers will carry limited stock of products in their trunk and re-stock in selected locations through Convenio’s existing supply chain network. The CEO of the company is seeking McKinsey’s help in determining the attractiveness to pursue this business in the US.
Based on Bain 1st Round Case (2023): Last Mile Delivery
A startup company specializing in last mile delivery with drones is determined to reach $20M in revenue while also becoming profitable. The company's innovation lies in leveraging drone technology to revolutionize the logistics sector, specifically focusing on last-mile delivery, which accounts for a significant portion of shipping costs. However, the firm has to overcome numerous challenges including technological, regulatory, and logistical issues associated with both urban and rural environments.As the next strategic step, the company is considering pilot launches in two different environments - city and suburb - and is uncertain about which option to choose. You have been engaged to evaluate these options, considering the profitability, revenue potential, and strategic implications of each, and provide a recommendation to the company's leadership team.
McKinsey Digital / BCG Platinion: Oil & Gas Upstream Technology
[PLEASE NOTE: This is a technically difficult case and should only be completed by those coming in as a Technology specialist, i.e. recruiting for McKinsey Digital, BCG Platinion, etc.]Our client is a multinational oil and gas company. While they are vertically integrated and have upstream, midstream, and downstream divisions, they have recently been experiencing competitivity issues in the upstream gas division, which brings in $1B in profits annually.Our client’s upstream division has offices in Australia and Indonesia. Their work is highly dependent on their IT systems, as they have to constantly monitor wells and pipes (pressure, hydrocarbon count, fluid makeup, etc.)The upstream division has two large legacies of IT systems that are primarily used for downstream operations but have been modified for upstream purposes.These systems are managed by a central team in the US which is responsible for all IT issues across the business. They triage issues/enhancements and then manage development teams in India and Finland who complete the work.
Element Mobile expands into refurbished phones (MBB 2nd round)
Our client, Element Mobile (EM), is the largest German telecommunications provider, with an impressive supply chain comprised of dozens of suppliers, six distribution centres, and hundreds of stores. EM offers a variety of products to its 20 million customers, including sim cards, broadband, phones, and accessories, through its two sales channels, e-commerce and brick-and-mortar stores. Recently, Element Mobile noticed a decline in the sale of their device bundles. These bundles include a SIM and a phone, which are paid for in 24 equal monthly instalments. Since SIM plans are typically purchased as part of a device bundle, and accessories and broadband packages are usually sold as add-ons, the decline in device bundles has a significant impact on our entire business.The CEO of Element Mobile believes that this decline is due to a combination of market and consumer preferences, including the reduced discretionary income of consumers and a longer device ownership trend for environmental reasons. The CEO believes that one potential solution to their declining demand is to invest in a phone refurbishing facility that would allow them to offer affordable used devices as part of their phone packages. Such recycling programmes involve the collection, refurbishment, technical inspection, and repackaging of devices.
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MBB Second Round - CodeWave employee turnover challenge
Assume our client is CodeWave, a large software development firm headquartered in Silicon Valley. The company has a solid reputation in the tech industry and has been in operation for over 15 years. Codewave currently employs approximately 3,000 people and has rapidly expanded in recent years. Recently, the company has had difficulty retaining software engineers. Over the last year, the turnover rate for software engineers has risen dramatically, with CodeWave having to fill approximately 200 vacant positions. Simultaneously, the HR department has noticed a significant increase in the average time to fill roles, which now stands at 80 days (the time it takes from when the position becomes available to when a new person is employed and begins working). The CEO of CodeWave requested that we assist the Head of HR in determining the root causes of this trend and identifying ways to reverse it.
TrendWardrobe
Our client is TrendWardrobe (TW), a clothing retailer in the US. It offers a wide range of fashionable clothing and accessories for men, women, and children. TW operates 200 stores across the top 50 cities in the US. These stores are typically spacious and situated in suburban areas. Additionally, TW has a robust online presence through its website, trendwardrobe.com. However, in the past two years, TW has experienced declining revenue compared to its competitors.A thorough analysis conducted by the strategy team at TrendWardrobe has revealed a significant decrease in customer visits. This indicates a decline in the number of unique shoppers visiting TW stores or making online purchases. Recognizing the need to reverse this trend and drive revenue growth, TrendWardrobe is exploring various measures to boost its performance over the next two years. The challenge for TrendWardrobe is to identify strategies and initiatives that will accelerate revenue growth and enable the company to regain its competitive position. By implementing effective measures, TrendWardrobe aims to attract more customers, increase sales, and catch up with its competitors in the clothing retail industry.
MBB - Taxis in Manhattan
An entrepreneur has come to you looking to disrupt the taxi industry in NYC. They are interested in determining the number of taxis in Manhattan, in order to understand how large their fleet would need to be to compete. How would you go about determining how many taxis exist in Manhattan?If the candidate asks, you may clarify the following:This is pre ride-hailing technologyThat we are looking for total taxis NOT taxis at any given time. We would like an estimate of the size of the fleetManhattan is 1 of 5 boroughs in NYC
StyleScape responds to customer feedback (McKinsey final round)
Style Scape is a mid-sized retailer that sells clothing, accessories, and home goods through its physical stores and online platform. The business has been around for over a decade and has seen consistent growth in sales in its home market of the United States. Style Scape operates 30 stores nationwide, and its online platform is relatively new, having launched only two years ago.Despite healthy growth, the company's leadership has noticed an alarming decline in customer satisfaction ratings and an increase in customer complaints. They are concerned that these issues will harm the company's reputation and negatively impact its bottom line. The CEO of Style Scape has requested your assistance in determining the root causes of these issues and developing recommendations to address them.
McKinsey - Pharma Pipeline
Your client is a leading pharmaceutical company that is facing challenges with increasing pipeline costs and longer development timelines for their drug candidates. The company has multiple drug candidates in various stages of development and are looking for innovative strategies to streamline their processes and reduce costs without compromising the quality and safety of their products. How would you approach identifying the main drivers of these increased costs and extended timelines?
Russell University - Fresh Attacker on the Online Education Market (McKinsey 1st round)
Russell University, located in the United Kingdom, is one of the oldest and most prestigious universities in the world. They have been educating students for more than two centuries and provide a variety of undergraduate and graduate STEM-focused courses. In an effort to increase revenues and expand their reach, the university has recently begun offering three online postgraduate qualifications. Despite the quality of teaching and effort spent in developing these courses, the response from students in terms of sign-up rates has been modest. Russel University executives believe they are acting too slowly since other prestigious universities, particularly in the US, have successfully leveraged their brand to offer short and affordable online courses to a variety of people. Russell University has hired us to determine whether they should acquire Eduline, a well-established platform that offers STEM-related short courses to its subscribers. The university intends to use Eduline to offer courses on a subscription basis and will then issue online certificates to individuals who successfully complete its courses.
Hara Coffee Co's innovative coffee subscription model
Our client, Hara Coffee Company, is a large coffee chain with over 200 locations in the United Kingdom. They import beans from numerous regions and batch-roast them in the UK, offering customers a vast selection of premium blends. In addition to serving delicious coffee, our client offers freshly made sandwiches, pastries, and salads of the highest quality. Hara Coffee Co. is also one of the most socially and environmentally responsible coffee brands in the United Kingdom, and their value proposition heavily relies on customers paying a premium for delicious products that do not compromise on sustainability metrics.The rising cost of living has significantly reduced the revenue of coffee chains throughout the United Kingdom over the past year. People are increasingly choosing to brew their own coffee at home, with beans delivered by subscription. The CEO of Hara Coffee Company is intrigued by the expansion of coffee subscription models in the UK. They requested that our team investigate whether their chain could also introduce a coffee subscription model, in which customers pay a fixed monthly fee and receive a certain number of coffees throughout the month.
GlowMobile Goes Digital (McKinsey first-round)
GlowMobile is a leading telecom operator with a strong presence in Southeast Asia. They sell regular products and services that any telecom operator would offer in their retail stores: cell phones, SIM cards, subscriptions, etc.Even though the number of digital customers in the region has grown exponentially, currently GlowMobile does not have an online presence and customers must go in person to retail stores for every interaction with the operator. In the past years, they have been losing a lot of customers due to bad customer experience.GlowMobile has asked our team to improve customer satisfaction through digitization. Specifically, they want us to help improve and digitize their operations and prepare a proof of concept for a digital customer journey for customers.The CEO believes that opening their digital channel would minimize the loss of customers due to bad customer experience and solidify their position as market leader. Right now, a digital journey does not exist.
McKinsey 1st Round Case - Party Burger
Our client is Party Burger, a restaurant chain in the US serving premium burgers and salads for lunch. They rely on the quality of their products to attract customers, and they are usually fully booked. However, reviews have pointed out that the service offered could be improved. Our client is concerned this could impact their sustainability long term.
BoxxFitness Gyms
Our client is the CEO of BoxxFitness - a leading gym chain in the US with over 1,500 gyms. BoxxFitness is a premium gym concept with an annual membership fee that is 2-3x higher than most mainstream gyms. Each gym has a limited number of membership slots. Each member gets a dedicated locker, unlimited personal training, unlimited classes, and unlimited equipment usage. In the last 3 years, the chain has seen a decline in its profit margin.Can you identify the potential reasons for this decline?
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