Hi Cristian, this seems to be a very interesting case. Can you please clarify what the focus metric of the client is?.
It is not completely clear to me. Is it maximizing profits?
Many thanks
(editiert)
Werde aktiv in unserer Community aus über 452.000 Gleichgesinnten!
Verabrede dich zum Casen über das Meeting-Board, nimm an Diskussionen in unserem Consulting Q&A teil und finde gleichgesinnte Case-Partner, um dich auszutauschen und gemeinsam zu üben!
Focus Metric
Übersicht der Antworten
Upvotes
Beste Antwort
Hi there,
I would be happy to share my thoughts on it:
- I agree with you that the overall aim is communicated in a somewhat convoluted manner. As described in the third paragraph of the prompt, it seems to be increased customer satisfaction.
If you would like a more detailed discussion on how to best prepare for your upcoming interviews, please don't hesitate to contact me directly.
Best,
Hagen
(editiert)
War diese Antwort hilfreich?
Hi there,
Good job on making sure you're clear on the focus metric/overall goal. Too many candidates forget this!
Always make sure to listen closely to the prompt to watch for clues.
Here, it says "GlowMobile has asked our team to improve customer satisfaction through digitization"
War diese Antwort hilfreich?
That’s a great question. The focus metric is actually increasing satisfaction. Read the prompt closely and you’ll notice that this is what the case as well as the clients hypothesis are hinting at. Feel free to let me know if you have any other questions. And good luck with the case!
War diese Antwort hilfreich?
CoachingPlus-Experten
Premium + Coaching-Experten
Content Creator
#1 Bain coach | >95% success rate | interviewer for 8+ years | mentor and coach for 7+ years
490
Meetings
16.093
Q&A Upvotes
93
Awards
417 Bewertungen
