Hi, I have some ideas in mind, but they don't seem to be very structured and thus easy to forget. Any better recommendations?
Prompt: What are some of the ways to attract more customers to participate in this program?
Answer (based on customer journey):
1. Increase their awareness: word of mouth, advertising campaigns, partnering with other organisations
2. Drive their consideration to actions: close engagement by sales/marketing staff, detailed explanation to address concerns, promotions such as freemium/trial and buy
3. Increase loyalty, advocacy and repurchase: loyalty program, referral program, family and friend bundle discounts
Aside from the above tactics, from a strategy level, how to use frameworks like 4P? 5C?
Thanks.
