Recruiter Escalating After Interview Feedback

Question

Just had a feedback call with the team that interviewed me. I appreciated the opportunity to share my thoughts on what went wrong during the interview and they were pretty receptive.

After they shared their own feedback, they agreed the interview didn’t go as it should have and acknowledged the concerns I raised were justified. They mentioned they will be escalating the issue internally.

Not sure what will come of it, but I’m glad I spoke up. Regardless of the outcome, not sure what I can expect from that.
Any thoughts?

Answer 1

Hi there,

First of all, I am sorry to hear about your negative experience!

I would be happy to share my thoughts on your situation:

First of all, it’s a good sign they acknowledged your feedback and agreed with your concerns. That kind of transparency is rare and suggests you handled the conversation well.
Moreover, when they say they’ll escalate it, it usually means they’ll involve the recruiting department to review what happened. It could result in anything from a second-chance interview to internal process changes - but no promises.
Lastly, I would advise you to stay in touch politely but don’t expect too much. Decisions can take time, and sometimes consulting firms escalate issues more to manage risk than to reverse outcomes.

You can find more on this topic here: How to deal with a rejection from a consulting company.

If you would like a more detailed discussion on your specific situation, please don't hesitate to contact me directly.

Best,

Hagen

Answer 2

Hi there,

Your message is a bit generic, so it is hard to understand what happened, what was the content of what you have said and what you expect out of all of this. If you could elaborate more, it would be great.

Have you passed this round? If you have, expect for the next interview - practice and use the feedback received to make sure you cover any gaps raised, as they will be probably tested.

Good luck!

Mari

Answer 3

Depending on the issue, it may mean that they will address the issue internally and improve their internal processes, or that you may get another interview. Difficult to know which from the information I have.

Answer 4

Interesting.

This doesn't happen often. So what went wrong during your interview?

Basically, if I were you, I would just keep in touch with the recruiter. Perhaps they will give you a second chance to interview, though the probability for it is rather low.

Fingers crossed!
Best,
Cristian

Answer 5

Hard to tell based on the info shared without knowing what happened in your interview.

But as other coaches have shared, there’s some chance it could result in another interview or maybe just a change to their internal process going forwards

Answer 6

Hi,

What exactly happened? It's too vague for us to give any POV.

Regardless - you have said your perspective and that's the best that you can do - everything else is out of your control.

All the best!

Answer 7

Hey :)

Sounds like you handled that really well. If the team is escalating internally, that usually means they took your feedback seriously and want to review whether the process was fair or aligned with standards. It doesn’t guarantee a redo or reversal, but it does open the door for a second chance or, at the very least, puts your concerns on record for future decisions.

The best thing you can do now is stay professional, patient, and positive, it already speaks well of you that you were clear and respectful. Just wait and see what comes out of the escalation.

Best,
Alessa :)