The end recommendation was not given in a top down/pyramid format. In what circumstances would you say the recommendation should be given like in this case instead of the pyramid principle.
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Never ever assume that the suggested answers you find in any online case or MBA case book are good.
In many instances they are quite off the mark. It's a shame, but it is what it is. Take cases more as food for though, and as examples of the type of questions you may get - but don't take their answers too seriously. I've seen suggested approaches that would lead me to fail a candidate if it were a real interview.
Answering the questions: YES, always top down communication.
Regarding “risks”, I prefer thinking of:
1) “caveats” showing the limitations / the negatives of your own recommendations;
2) “missing analysis”: highlighting analysis that were not performed but that could materially change your answer
Hope this helps,
Pedro
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Hi Adnan,
Just be careful with taking online cases literally :)
Recommendations should be given as:
- Recommendation: Leading with rec, then key supporting facts
- 2-3 risks
- 2-3 next steps including those that mitigate the risks
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