What do project leaders / case team leaders think business analysts / associates can do better?

Hello!

Fist of all, I think in general BAs are pretty amazing. Despite their age and relative small experience they get the job done, fast and well. 

This said, BAs are very celebrated when they: 

• Are autonomous, while knowing which are the key points where alignment is needed
• Are team players
• Are true client counselors, putting the client interest ahead of their own (sometimes, as a BA, your incentives are rather short-termed)

Hope it helps!

Cheers, 

Clara

Hi there,

I would say the best team members are those that:

1) Do the job that's asked and do it well, with minimal oversight/checking needing

2) Take initiative and flag things that they've noticed (including pushing back if they have some info I don't)

3) Listen well, drop their ego, and learn with positivity

My top 3:

• Structured thinking
• Resourcefulness
• Creative/New ideas

What's expected from you is to provide “zero-defect work”, i.e., sound analysis, client ready slides without a need for a strong review from managers. 

What is expected from you to move up is ownership and leadership: this is about not only taking the initiative for your own work (suggesting how to do the work, making sure you deliver always on time, etc.) but also seeing the big picture (how does it impact other workstreams, how are other team members doing and do they need help/coaching, do you manage up and down in an effective way so that everyone always knows what's going on).

Good analysts get their work done. Great analysts define what needs to be done, get it done, make sure it is aligned with what everyone else is doing, and make sure that everyone else is able to deliver on their own work.