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BCG Platinion – RetailCore: Legacy Integration
Note: this case focuses on technology strategy and architecture and is primarily designed for candidates pursuing technology specialist tracks (e.g., McKinsey Digital, BCG Platinion, Accenture Strategy).RetailCore is a European fintech founded in 2016 and headquartered in Amsterdam. The company offers current accounts, personal loans, and credit cards to 2.4 million customers across six markets (IT, DE, FR, NL, ES, PL).RetailCore grew rapidly by adopting a cloud-native microservices architecture. However, in 2022 it acquired a traditional German bank (LandBank) to accelerate its full banking licence. The acquisition brought a legacy IBM z/OS mainframe from the 1990s into the heart of the platform. The CTO estimates that 60% of all production incidents over the past 18 months are attributable to integration friction between the two systems.The CEO of RetailCore has engaged you as a BCG Platinion team. The Board has made available an extraordinary budget of €28 million over 18 months to solve the technology problem. How would you structure the solution and allocate the budget?"
BCG Platinion Case: Digital transformation of an entire corporation
The CIO of a major insurance company needs your support to renew the company's IT landscape as a starting point for their digital transformation.The IT landscape of the client is highly fragmented and integrated. Most IT applications are "legacy" monolithic custom developments (running on Mainframe) and are hosted on-premise.There are issues with stability and scalability of applications plus IT costs are ever increasing "Time-to-market" to release new functionalities is too high, due to constraints of current architecture.You are asked to quickly assess the status quo, identify main areas of intervention and measures to address the pain points and renew the IT landscape. Note: This case is interviewer-led. The cases in our interviews are more candidate-led. In this case, you take the lead and manage the entire case from start to finish. So be prepared for this when you apply to us.
ClaimSmart: AI for Next-Gen Health Insurance
Our client is a mid-sized health insurance provider called SureHealth with annual revenues of $2.4 billion. The company has experienced a steady rise in administrative claims processing costs and has seen a recent uptick in fraudulent claims. Senior leadership believes that leveraging AI in the claims assessment process could have significant benefits.They have allocated a budget of $10 million over the next three years to implement AI solutions, but they are uncertain how to prioritize to reduce fraudulent claims and administrative processing costs.
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