McKinsey C&I Analyst Final Round Interview

If you're aiming for a career in consulting, learning about key frameworks is essential. One of the most popular and effective tools is the McKinsey 7S Framework. Created by McKinsey & Company, this framework helps you understand and evaluate how different parts of an organization work together to improve overall performance.In this post, we’ll explain the seven elements of the McKinsey 7S Framework and how you can use it in case interviews. Whether you're preparing for consulting roles or just want to boost your business knowledge, this framework is a valuable tool to have in your skillset! Understanding the 7S-Framework of McKinseyThe McKinsey 7S Framework, developed in the 1980s by Julien R. Philips, Tom Peters, and Robert H. Waterman Jr., is designed to help organizations improve performance by focusing on seven key elements. These elements are split into two categories: hard and soft components.Hard components are easier to define and manage. They include things like company structure and strategy, which can be clearly mapped out and adjusted.Soft components are more abstract and subjective. These involve elements like culture and leadership style, which are harder to measure but just as important for a company’s success.The balance between these hard and soft elements is what makes the 7S Framework a powerful tool for evaluating and improving how an organization operates. The Seven Elements of the McKinsey 7S FrameworkAt the heart of any organization lies its shared values—the principles that shape its culture and define its identity. These core values influence decision-making, behavior, and the overall direction of the company.Before we explore each element in more detail, here's a quick overview of the seven components that make up the McKinsey 7S Framework:Strategy: This component describes the course of action an organization will take to accomplish its goals and objectives. It entails comprehending the organization's long-term goals, market emphasis, and competitive positioning.Structure: The organization's official hierarchy, reporting lines, and division of activities and responsibilities are all included in the structure. It is essential to enable efficient decision-making, coordination, and communication inside the business.Systems: The processes, practices, and routines that give the organization its ability to run are represented by systems. This encompasses all aspects, from information systems and performance management systems to operational processes.Skills: Workforce capabilities and competencies are referred to as skills. It encompasses both the specialized, industry-specific technical abilities and the more general talents necessary for the effective implementation of the organization's goal.Staff: The term staff refers to the individuals who make up a company, as well as their qualifications, skills, and experience. It entails identifying the ideal talent, determining the makeup of the team, and ensuring that the objectives of the individual and the business are in line.Style: The organization's leadership and management styles are represented by styles. It includes all the beliefs, customs, and practices that form the organization's culture and direct how work is carried out.Shared Values: The fundamental principles and tenets that form the foundation of an organization's culture and determine its identity are known as shared values. They serve a common purpose and provide the foundation for decision-making and behavior within the organization. How Can the McKinsey 7S-Framework Be Applied During Your Case Interview?The McKinsey 7S-Framework is a valuable tool for analyzing and diagnosing organizational issues. During case interviews, you may be presented with a business problem and asked to provide recommendations. By applying the 7S-Framework, you can structure your analysis and demonstrate a systematic approach to problem-solving.To effectively apply the framework in a case interview, the following steps can be useful:1. Understand the organization’s situation:Start by gathering information about the company, including its background, industry, and the specific challenges it faces. This step sets the foundation for your analysis by helping you understand the context in which the 7S model will be applied.2. Identify the relevant elements:The 7S Framework includes seven elements: Strategy, Structure, Systems, Shared Values, Style, Staff, and Skills. Depending on the organization’s situation, some of these elements will be more important than others. For instance, if the company is undergoing a leadership change, the "Style" and "Shared Values" elements might be key. Focus on the most critical areas, but keep in mind that all seven elements are interconnected.3. Analyze how the elements are connected:The 7S Framework emphasizes that these elements don’t exist in isolation—they interact and influence each other. Look at how each element affects the others. For example, if the company’s "Strategy" is not aligned with its "Structure" or "Staff," it can cause inefficiencies or confusion. Understanding these connections will help you identify gaps or areas where the organization might be misaligned.4. Develop actionable recommendations:Once you’ve identified areas of misalignment or improvement, create recommendations that address these issues. Keep in mind that changing one element often impacts the others. For example, if you recommend changes in the company’s structure, think about how this might require adjustments to staff roles, systems, or even the organization's values. Your suggestions should be balanced and realistic, ensuring the entire organization can move forward in a cohesive way.5. Present your findings clearly:Finally, when presenting your analysis, make sure to explain your thought process clearly and use the language of the 7S Framework to demonstrate your structured approach. Highlight the reasons behind your recommendations and show how they address the organization's specific challenges, while also being mindful of how changes in one area will impact others.This way, the 7S Framework helps you think holistically about how various parts of an organization work together, ensuring that any changes or improvements are well-aligned and sustainable. The 7S Framework in Case InterviewsThe McKinsey 7S Framework is a powerful tool that gives you a structured way to analyze how organizations operate. If you pursue a career in consulting, mastering this framework can give you a real edge during your case interviews. By using the 7S model, you’ll show interviewers that you can think critically, tackle complex business problems, and offer well-organized recommendations.💡 A final tip: The key to acing case interviews is practice. The more you apply the 7S framework to different case studies, the more comfortable and confident you'll become. With enough preparation, you’ll not only improve your problem-solving skills but also stand out to potential employers.

There are several common case types that occur in case interviews for management consulting roles. Profitability cases are some of the most frequent ones. These cases require a structured approach, analytical thinking, and a deep understanding of business fundamentals. Let’s take a look at what profitability cases actually are and how you can approach them successfully. Profitability Cases – The Number 1 Reason for Most Consulting ProjectsOne of the most common reasons why firms instruct consulting firms with their projects is that they struggle with their profitability. As a consultant you will have to diagnose the underlying issues, come up with potential solutions and recommend actions to improve profitability.As a candidate in a case interview, the task is pretty much the same, but on a smaller scale. The good news is: Once you have understood the basic structure of profitability cases, you can solve them no matter the industry or concrete business scenario. The underlying concept is always the same and not very difficult.Profitability issues always stem from falling revenues, rising costs, or both. It is as simple as that. Your task will be two-fold: Perform a structured and quantitative analysis of the data to isolate the problem, and then find a promising solution. In most cases, you can use the profitability framework to structure the problem, but make sure to not blindly apply it, but to really understand the problem at hand and make adjustments as needed in the concrete business scenario. The Profitability Framework – A Basic Tool to Structure Your Profitability CaseThe Profitability Framework is a fundamental tool for approaching profitability cases. It is basically an issue tree that breaks down profitability into its key components: revenues and costs.In the first place, this equation is pretty straightforward and not complicated at all. Next, it is your task to understand each side of the equation and identify the cause for declining profitability. There could be three reasons:Revenues have been declining.Costs have been increasing.Revenues have been declining and costs have been increasing.(Always make sure to remember this option. It happens pretty easily that candidates identify either revenue or cost issues as the problem, completely focus on one side of the issue tree and forget to zoom out again, take a look at the big picture and consider the other side of the equation as well.)So, the first question to get an answer to is “Have revenues been declining?”, “Have costs been increasing?”, or “Have revenues been declining and costs been increasing? And if so, which one is the bigger problem?”. Whenever you get the information that something has changed: quantify it! Ask by how much and in what time period. Depending on the answer, you will know on which side of your profitability tree you need to start your analysis. Always start with the most relevant driver (Pareto Principle).💡 Pro Tip: When trying to find out where to start your analysis, keep in mind to communicate like a consultant. A Bainie would not go to the client and bluntly ask “Have your revenues been declining?”, but rather formulate a question like “How have your revenues been developing over the past five years?”. It may be possible that your interviewer will then share an exhibit with you that not only contains revenue information, but also valuable insights on product lines, geographies or other relevant data, which you can use throughout the case. Scenario 1: Revenues Have Been DecliningLet’s assume, the profitability problem stems from declining revenues. There are many potential reasons for this and you need to find out which one applies in order to come up with a solution. Most important for your analysis is to stay structured at all times.1. Understand How the Business Makes RevenueTo structure your analysis of declining revenues, you need to understand the business model of the company you advise. So basically answer the questions:How does this company make revenue?What does the revenue consist of?Which component of the revenue has been declining?Understanding your client’s business model is absolutely crucial for your revenue analysis. Only when you know which products the company sells and which customers it serves, will you be able to give solid advice on how to solve profitability problems.2. Break Down the Revenue into its Single ComponentsOnce you have understood the general business model of your client, you can go on and break down the revenue into its components. Depending on the business model of the company, the equation can differ.Let’s take a look at some examples depending on different industries:Manufacturing and Retail IndustryRevenue = Number of Units Sold × Selling Price per UnitNumber of Units Sold: The total quantity of products manufactured or sold to customers.Selling Price per Unit: The price at which each unit of product is sold to distributors, retailers or customers.Subscription-Based Services (e.g., Streaming Services, Software as a Service)Revenue = Number of Subscribers × Monthly Subscription FeeNumber of Subscribers: The total number of customers who subscribe to the service.Monthly Subscription Fee: The amount charged to each subscriber on a monthly basis.E-commerce IndustryRevenue = Number of Transactions × Average Transaction ValueNumber of Transactions: The total number of orders placed by customers.Average Transaction Value: The average amount spent by customers per transaction.Advertising Industry (e.g., Digital Advertising, Print Media)Revenue = Impressions or Clicks × Cost per Impression or ClickImpressions or Clicks: The total number of times an ad is viewed or clicked by users.Cost per Impression or Click: The cost charged to advertisers for each impression or click generated.Hospitality Industry (e.g., Hotels, Restaurants)Revenue = Number of Rooms or Seats Occupied × Average Room Rate or Meal PriceNumber of Rooms or Seats Occupied: The total number of rooms booked or seats occupied by guests.Average Room Rate or Meal Price: The average price charged per room or meal.It becomes obvious that there is no one-size-fits-all-solution for a revenue analysis. You need to adjust your approach according to the client’s business model and needs.3. Analyze the Single Components of the Revenue ModelOnce you have a clear picture of what the revenue of your client is composed of, you can go on with your analysis by focusing on the component of the equation that appears to be the problem. For example, if your client is a manufacturer with declining revenues, you should find out if the number of units sold has been decreasing or the selling price per unit has been lowered (or a combination of both).If the number of units sold has decreased, you go on with a further analysis on the reasons behind. These can be manifold, so make sure to stay structured and use segmentation to get to the root cause of the problem.The segmentation you use needs to be customized to the case at hand. Make sure to let your interviewer know your thoughts and guide him or her through the case. That way, you will usually get valuable hints on which direction to go.Examples for segmentations are:Product segmentation: Product types? Price ranges? Packaging sizes?Customer segmentation: Small / medium-sized / large businesses? Age groups? Sex? Income groups?Market segmentation: Geographies? Industry verticals?Channel segmentation: Distribution channels?If you’ve found the biggest driver of the problem, you oftentimes have to switch to a more qualitative framework (for example the 4 Cs) to find the underlying root cause. For example: when you have less revenue, but the price is the same and units sold dropped, you have to find out why. Is there a new competitor on the market? Do you have quality problems, or did you just stop a marketing initiative that you ran for years prior to this drop?The same procedure applies if pricing seems to be the issue for declining revenues. “Let’s increase prices” might be an easy recommendation to give, but most likely too easy to be valuable. It is crucial to understand first, why prices have decreased and again, the reasons might be diverse. Make sure to use a structured approach in order to pinpoint the exact problem.Possible reasons and forces for decreasing prices may be:Internal:Increased Supply: Overproduction or excess inventory can lead to discounted pricing to clear out stock.Competitive Pricing: Aggressive pricing strategies by competitors can force companies to lower prices to remain competitive.External:Price Sensitivity of Customers: Changes in customer price sensitivity and purchasing behavior can influence demand and pricing strategies.Market Saturation: Increased competition and market saturation can lead to price wars and downward pressure on prices.Economic Conditions: Economic downturns or recessions can impact consumer purchasing power and demand for products.Exchange Rates: Fluctuations in exchange rates can affect import/export prices and overall cost structure. It may not be surprising that when looking out for the reasons of the client’s revenue problem, staying structured is most important. Come up with solid hypotheses and validate or neglect them in the dialogue with your interviewer and based on the data that will be provided to you throughout the conversation. This requires flexibility and spontaneity, so learning frameworks by heart will not help you here. It is important to internalize the way of thinking a consultant uses and solve cases with peers to put it into practice.👉 To find like-minded candidates for mock interviews, take a look at our Meeting Board and simply accept one of the open invitations.