Last minute cancellation

Hi Anonymous A,

Thanks for reaching out and very sorry to hear that your case partner was unreliable. Unfortunately, this can happen :/ 

Whenever a case partner cancels a meeting last-minute (i.e. less than 60 minutes before the scheduled meeting), our system will detect this as a "short-term-cacellation" and directly decrease his or her reliability rating. 

So you don't need to report the case partner, as our system will detect and indicate unreliability automatically.

Hope this help! If you have any further feedback, please let us know.

Best,

Astrid

PrepLounge Community Management

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A,

I am not aware of this functionality in Preplounge. However I do understand where you are coming from. Feel free to suggest it to the Preplounge team. 

Best,

Aws