1) Clarify the business model. Even if you think you understand it, try to repeat it to make sure that you understand in correctly.
2) Clarify the objective. Here make sure that your goal is:
- Has a time-framed
- Has / has no limitations
e.g. Should I invest 100k in this business for 1 year if I want to get 15% return?
3) Ask the questions that will help you build a relevant structure and remove ambiguity.
e.g. if the case is about oil&gas company which revenues are decling, ask if it is Up / mid / down-stream problem. In this case defining a revenue stream is critical to seting up the right structure.
It's kind of hard to generalize all the cases. I will try to provide a general algorythm here:
- Ask for a piece of data / info you've defined in a structure
- Compare the data with historical trend / becnhmarks
- If you find something interesting ask for the root / cause or state the hypothesis
- If no root/cause at this point available - ask for segmentation to drill down further
- Once you are done with analysis in one branch of your framework (found the root-cause / found nothing interesting) - summarize what you've learnt so far and move to the next one
Again, the last one is super high-level and the devil is in details:)