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Anonymous A
on Jul 13, 2016
Global
I want to receive updates regarding this question via email.

How should the client enter this market?

Hello folks,

There is something I'm not very clear about with Market Entry cases. When they are given in this format: 1) Should the client enter this market? 2) If yes, how should they go about entering the market?

For 1), I use the business situation framework to analyze product, customers, company, and competition. Essentially, the objective here is to verify the hypothesis that the market is favorable (large, profitable, and growing customer segment), and that the competitive landscape is favorable. I also look at whether the client company has the resources (capital, brand recognition, access to distribution channels) to enter this market. Last, I look at ROI to confirm that it is a worthwhile venture.

But for 2), what exactly is the interviewer looking for? Is it in terms of: Should they enter the market organically or inorganically? What is a structured way to answer this part of the question?

Any insights are appreciated!

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Deleted
Coach
on Jul 14, 2016

As you describe it, this is the longest version of this case format; normally too long for an oral interview, so it's super important to listen whether the question is about if (the client should enter the market) or how (to enter).

Let me answer your direct question 2) first, the how. This is the general "market entry strategy" case. For this strategy, you need the following:

  1. Product strategy -- what are you going to sell? Your existing product as is, a high-spec or low spec version of it, or something else? (Hint: It needs to be at least adjacent, either new product for same customers or same product for new customers, otherwise it makes no sense; steel mills are rarely becoming tech cos. Compare the Ansoff-Matrix)
  2. Geographical region -- where are you going to sell? Needs to be defined, often already part of the case question itself
  3. Distribution strategy -- how are you going to sell or who is selling your product? Which channel? Own shops, specialty shops, big box retail, online, partnerships, etc. Depends on the product/service, for services or B2B it's Sales (inside sales, field sales, sales partners) instead of channel.
  4. Promotion strategy -- how will customers know about your product? Often forgotten even by consultants :), but highly important. Marketing.
  5. Pricing strategy -- what will you charge? In essence, you figure out steps 1-4, and then figure out max price point "allowed by" competition given quality of the client's offering.

Few comments:

  • Customer (segment) strategy is missing. I tend not to include it, as to me it's above the framework, you need to figure it out before doing all 5 steps. Take into consideration if necessary.
  • Competition - to me it's not a separate step as it's nothing you do or decide. I would bring it up as part of pricing. As consultants, you advise the client, and case result is rarely "competition is too strong, let's pack our bags and go home". One can get into any market with an attractive offer, and in 90% of cases it depends on the client's capabilities more than competition. Should be evaluated when testing market attractiveness.
  • Some of these steps may be a given, i.e., part of the case question (e.g., "client wants to expand to the UK", or "Chinese solar company wants to expand to U.S."). Don't question the question, solve for the remaining variables.
  • Do not overestimate clients' capabilities, clients are typically multi-billion-$ companies with lots of bureaucracy. Changing all 5 points from above won't work in practice. (New product in new region with new ...)
  • The power of the status quo. One trick for you is to ask how the client is selling their current products right now in their home market. Chances are, approach in the new market will be kind of similar - if they sell detergent in supermarkets now, it's highly unlikely that selling online will be the solution in another market.
  • If this sounds awfully similar to the 4P - it's because it's EXACTLY the same. Compare my answer here https://www.preplounge.com/de/consulting-fragen/mece-ways-to-grow-market-share-205 (Over time I found there are only 6 major case approaches that kill 95% of all case questions, so would be strange if this would be completely different :)

Basically memorize the 5 steps, and you're good!

Regarding your 1), you're completely correct, but I would prioritize it way more. Key points for me would be:

  • (Long term) growth -- trumps everything. Power of compounding interest; even if current market size is small or (current) profitability is low
  • Client capabilities - what does the client bring to the table? Should be either product capability (they can do X already so not hard to do Y, or, major R&D invention or something), or customer access (weaker, but still good -> cross-selling). Here I would compare it to the competition, as cababilities only make sense on a relative basis anyways.
  • Your other points are all important, but if it's a really fast growing market and the client can play in it, you can directly go to step 2) and figure out the details.

I should shorten this answer, but rather get some sleep instead... Hope it still helps, good luck with your interviews!! :)

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1 comment
Deleted user
on Jul 12, 2018
Would love to hear more about the 6 major case approaches! What are they?
Deleted
Coach
on Aug 05, 2020
Associate at Kearney, with 6+ years of industry experience and an entrepreneurship backbone. Passionate about coaching & feedback

Hi there,

I only have one comment to add to the already superb answers.

When you begin solving this case, make sure you understand why they are entering this new market and why that specific market. There needs to be an understanding of: how they define success in this market entry. Could be as you've mentioned the ROI. But always remember that finance and numbers are meaningless without comparisons and benchmarks. For example, the market entry ROI could be +5%, is that good? It's above 0. So yes. But it might not be good enough (in comparison to cost of capital, in comparison to other markets they could enter, in comparison to other business ventures they could undertake).

I would understand (1) why are they entering the new market (2) why this specific market (3) how do they measure success in this market entry (i.e. the objective, measurable and time bound).

Rakan

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Anonymous A
on Jul 15, 2016

Wow, excellent answer. Thanks so much!

3
0 comments
Anonymous B
on Nov 20, 2016

Hi Dolf,

I think your approach is great, thank you for telling us! I have two subsequent questions and would be very happy if you could answer:

1. How does the inorganic way of joining with another business in the new market (through a merger or an acquisition) fit in or relate to your 1.-5. points? -- Am I right in thinking that this way can be considered in each and every of the 5 steps as long as it adds value?

2. If the case is like "The client is considering launching a new product XY, what would you recommend?" - Then applying your IF structure followed by your HOW structure (5 points) totally fits as well, right?

1
1 comment
Maikol
Coach
on Sep 10, 2017
BCG Project Leader | Former Bain, AlixPartner, and PE | INSEAD MBA | GMAT 780
Hi Anonymous B, Happy to answer your question. Options for inorganic entrance in the new market fit with Dolf’s excellent framework in that you can partner with, merger with, or acquire companies in the target region and this has a major impact on basically every piece of the framework, particularly on your distribution and promotion strategy. My suggestion here, is to go a little deeper in the discussion on how to devise a distribution strategy and promotion strategy and explain how to devise them using • Existing capabilities • Partnerships/JV • M&A As far as question 2 is concerned, yes I will go with the same framework to evaluate the soundness of the market entry option. All the best, Maikol
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What should we do?”, it is imperative to consider various strategic options, including market development or diversification, to revitalize the business and drive sustainable growth. Use the Following Six Steps to Approach a Market Entry CaseBy following these six steps, you can systematically approach market entry cases, conduct a deep analysis and develop strategic recommendations tailored to the client’s objectives and the market. These steps serve as a guideline, but always remember to adapt your recommendations specifically to the company’s case and situation.1. Paraphrase and Clarify the Objective of the Case at the Beginning.This first step lays the foundation for the analysis and guarantees that the customer’s expectations are met. In this first stage, it is particularly important that you understand the reasons and background as to why the company wants to enter a new market, whether a market development strategy or a diversification strategy is to be followed and what challenges are involved.So, when the interviewer presents the case to you, make sure you listen carefully and take detailed notes. Start with paraphrasing the problem and clarify all questions with the interviewer to make sure you understand the problem correctly. Take a minute to structure your thoughts and decide what questions to ask based on the structure. Frameworks such as Porter's Five Forces can help you structure thoughts and systematically identify key information. But always make sure to adapt standard frameworks to the individual circumstances of the case.2. 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Understand the Market of Interest.Understand the market the client wants to enter and evaluate its attractiveness. Using a structured approach, you can gain a deep understanding of the market, identify opportunities and risks, and develop strategic recommendations tailored to your client's needs. To analyze the new market, the following steps may be a useful guideline:Estimate the Market Size: If available, start by estimating the market size if that information is available. If not, be prepared to calculate the market size yourself in such cases.Evaluate the Growth Rate: What is the growth rate of the market? Is it expanding rapidly, stable or shrinking?Determine the Lifecycle Stage: At what stage of the lifecycle is the market? Emerging, Mature, Declining?Identify Customer Segments: Who are the customers in this market? What are their specific needs and preferences?Understand the Competitive Environment: Who are the key players in the market? What makes them stand out? What are their differentiating factors? Porter’s Five Forces can help you to analyze the competitive environment and the attractiveness of a market in a case study.Analyze Industry Trends and KeyTechnologies: What are current trends in the industry and the market? For example, are there movements towards digital solutions or sustainability? Is there any significant technology driving this market? How quickly is it changing?4. Evaluate the Financial Aspects of a Potential Market Entry.In this fourth step, analyze and evaluate the financial impact of entering the target market. By structuring the analysis into costs, revenue potentials, and rate of return, you can provide a comprehensive and organized approach to assessing market entry strategies. 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