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E.ON Inhouse Consulting

Inhouse Consultancy
Essen
100 employees
Change Management, Digital Innovation, Consulting & Transformation, Strategy, Transformation / Separation / Integration
Energy & Utilities
1 Company Case
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Company Case by E.ON Inhouse Consulting

E.ON Inhouse Consulting Case: Customer Journey Training Case

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Style:
Interviewer-led (McKinsey style)
Topics:
Operations strategy , Profitability analysis
Rating:
3.9
You are starting your first day at E.ON Inhouse Consulting and have been instructed to take a closer look at the customer journey at E.ON. Your first task is to compile touchpoints the customers experience when joining E.ON. After that, you have to think of channels to improve the customer experienc ... (Open whole case)
14.0k
Times solved
3.9
100+ Ratings
Intermediate
Difficulty
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E.ON Inhouse Consulting participated in a Ask-a-Consultant session. Browse the Consulting Q&A and get exclusive insights directly from E.ON Inhouse Consulting.

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