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Question about growth strategy case' prompt - grow market share

I had an interview today asking “how to grow a restaurant company's market share from #10 currently to #3 in 5 years”. I spent some time trying to figure out what does being #3 in market share in 5 years mean in terms of revenue, since I was trying to rephrase the prompt as achieve X revenue in 5 years. However, not much information regarding market size, market growth, etc was given and I was a bit stuck. In the end the interviewer asked me to use the current #3 market share as a proxy to reflect the market share needed to be achieved in year 5.

I felt a bit confused since this approach just seemed to “simplified” and “unrealistic” to me. On the other hand, I feel sometimes interviewer just want to hear your concept and thoughts instead of bogging down to detail. However, I'm still figuring out the balance. Could you provide some advice of what should be done? For instance, maybe I should firstly clarify whether we should translate the “market share goal” to “specific revenue numbers” first? Thank you.

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Pedro
Coach
on Jan 17, 2022
Bain | EY-Parthenon | Former Principal | 1.5h session | 30% discount 1st session

Prompt: “how to grow a restaurant company's market share from #10 currently to #3 in 5 years”.”

Hip. A: "What much would be that market share?

Hip. B: “Can you tell me current market size, forecasted growth rate for the market, and forecasted change in market shares for the relevant players so I can calculate the #3 revenue in 5 years”?

It is not clear to me why you would go for Hip. B, when just asking directly for the information you need is so much better. (by the way, speculating on future market shares is not very realistic)

The real reason why you made this mistake is quite straightforward. You were given the goal of reaching a certain market share. That is your goal. But you basically rejected the metric provided and decided you wanted to use a different one without asking if that would be a better idea. That was your mistake!

Short answer: Sometimes asking for the information is just better than trying to solve a problem you weren't asked to solve.

Ian
Coach
on Jan 17, 2022
Top US BCG / MBB Coach - 5,000 sessions |Tech, Platinion, Big 4 | 9/9 personal interviews passed | 95% candidate success

Hi there,

My main advice here is “don't get cute”! Just answer the darn question!

You tried to ask for different information (revenue) that didn't matter. Furthermore, looking at just revenue is wrong. If revenue doubles in 5 years and the market doubles in 5 years we did nothing with market share. Just ask about market share!

This sounds like it was a brainstorming question, in which case she just wanted a structured, objective-driven response to the question!

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