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How should we think about adding a new feature to food delivery app?

An food delivery app (like UberEats or Doordash) is considering adding a new feature that allows users to order  packaged meals. 

How should the company think about evaluating this opportunity and coming up with a go to market plan?

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Profile picture of Cristian
on May 25, 2023
Most Awarded Coach on the platform | Ex-McKinsey | 88% verified success rate

Hi there, 

I assume this is a case prompt :) It might make sense to come up with a suggested answer that we can give feedback on. It's more helpful for you this way. 

Best,
Cristian

Profile picture of Ian
Ian
Coach
on May 25, 2023
Top US BCG / MBB Coach - 5,000 sessions |Tech, Platinion, Big 4 | 9/9 personal interviews passed | 95% candidate success

Hi PK,

Why are they doing this?

Are they still in 0 interest rate world and going for top-line growth and market share?

Or are they looking to turn profitable?

You've forgotten the #1 most important thing for any prompt/case: The Objective

Profile picture of Pedro
Pedro
Coach
on May 29, 2023
BAIN | EY-P | Most Senior Coach @ Preplounge | Former Principal | FIT & PEI Expert

Please provide a suggestion on how you would approach solving this case. By the way, it is critical that one has the full perspective on the case context and objectives. Understanding why they want to do this (context and constraints), what they want to achieve (objective) is critical to solve a case.