When did you have an "I am stuck!" moment on the job

Hi there,

If you get stuck with a case specific problem, talk to your case manager for advice/guidance sooner rather than later. Because case work is very fast-paced and your manager connot afford to have a team member stuck and not making progress for more than a day (even less tolerance for short cases like DD). They would appreiciate when a newbie ask for help earlier.

If you get stuck with other issues, talk to your buddy, peers and/or mentor. The easiest option maybe is to talk to your peers first, e.g. those who are 1-2 years ahead of you. They might have just gone through the same pain not long ago and still have their memory vivid.

Best,

Emily

(edited)

Hi,

The short advice is - talk to others:

• Talk to your manager - he will help you a lot caching and guiding
• Talk to the other people in your team and learn from them
• Talk to the teams who previously worked on that client
• Talk to the client (But be accurate here)
• Talk to your mentor
• Talk to the other people at the office

Believe me, everyone has the same issues

Best