In this case, background information about the product, production, cost, etc seem to be important to determine the structure of the analysis, it is then necessary to ask some background questions? But this kind of overlap with the 'initial interactions' before taking a minute and drawing down the framework.
1. How much time shall be spent on the 'initial interactions' before the 'minute-break'?
Besides, my 3-must questions for each case at the 'initial interactions' stage are:
- Which industry is the client in?
- What products/ services do they offer?
- What is the problem and why?
Are there any recommended must-ask questions at this stage?