This is me just throwing this out and hoping it comes back with feedback. I stumbled on a potential fit question I struggled with at a practise interview and have typed it up as I practised it again to see if the structure and content made more sense.
Can anyone give me feedback on the flow and strength of the scenario as a potential answer?
Question: Tell me about a time when noone agreed with you on something and how you went about it?
Situation: As a medical writer, part of my job was to adapt old jobs to create new ones or evaluate information from old jobs to have an idea of how to create new ones. So earlier this year in April, at HiCare where I currently work as a medical writer, I had to prepare a presentation for the team based on previous jobs that we had done for one of our Pharma clients. The presentation involved using lots of previously approved jobs that I needed to pull from the server.
However, going into our network on the server, I noticed that the same job was being saved in more than one place and was being labelled differently depending on whose folder it was in. In some cases, we had up to 5 versions of the SAME job!. It took me up to 4 hours to both search for info on the server and complete my presentation as opposed to a potential 10 minutes pulling out info and 2 hours on the presentation.
I initially suggested to my account manager and my boss that we change the system but they simply disagreed and claimed it would confuse everyone because they were used to their way of working.
Task: Based on this, I brainstormed a more efficient way of saving/filing jobs and decided I would present it to the team rather than just tell them about it.
Action: I created a 15-minute presentation to explain to the team how my suggested filing system would benefit the company in the short and long term. I elaborated on 3 ways this system would benefit the business and the team:
- Saves time: By making job searches quicker and freeing up more time for actual work
- Potentially raise revenues: Free time means more hours in the day to do more billable work
- Increase efficiency: By simply streamlining a search process makes life easier for everyone irrespective of their position in the company. No need to ask someone to email u a job. You just go into their folder and find the job.
I took them through slides to explain the process and gave them a worked example of how I was already filing my jobs.
Result: When they saw how easy it was they all asked questions (e.g. Q: How to email certain documents to people? A: You simply copy and paste the path in an email) which I answered. Moving forward, my boss bought into the idea. The rest of the team was initially reluctant on adopting the idea but as soon as each person saw how straighforward the process was they gradually started implementing the idea. Now the entire agency uses it.