How would you explain a complex technical issue to a client?

PrepLounge: Personal Fit
New answer on Jan 22, 2022
7 Answers
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Anonymous A asked on Sep 20, 2019

How would you answer this question in your Personal Fit interview? Receive feedback on your answer and browse through the Q&As to review the approaches of other applicants and experts.

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Anonymous B replied on Sep 20, 2019

I would follow a general structure of a story with a beginning, middle, and end. The beginning would be for me to explain the goal of the technology in use. The middle then would be me to explain the complications of using the technology that prevents it to achieve its intended use. Finally, the end of the technical issue storyline is possible avenues of the impacts of the issue, possible solutions, or alternatives.

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Anonymous D replied on Aug 09, 2021

Start by explaining basic key words, then proceed on to give details about the technical issue.

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j novitasari replied on Jan 22, 2022

simplify the languange and use the analogy

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Dhanaj replied on Dec 15, 2021

First we need to try to understand how much the client knows about a particular issue and then try to make him understand it in as much simpler language so that he can understand it in an better way

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Anonymous E replied on Aug 25, 2021

I would break it down into easy to understand language without being patronising.

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Content Creator
replied on Jul 06, 2020
McKinsey | Awarded professor at Master in Management @ IE | MBA at MIT |+180 students coached | Integrated FIT Guide aut


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Anonymous C replied on Apr 17, 2020


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