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How to improve communication skill (for a 15 min long talk)?

communication
New answer on Feb 16, 2022
5 Answers
1.1 k Views
Anonymous A asked on Feb 15, 2022

Hi guys, I would like to seek advice on how to improve communication skill in a long talk setting. Currently, I'm preparing for a written case interview, which requires giving a “15 min long” presentation. In the past I have practiced many cases to train on delivering a top-down and concise conclusion which last 45 seconds. Now, I'm facing difficulty on how to maintain structured / top-down / engaging / sharp and concise in 15 minutes. I am also trying to grasp the “balance” of providing just enough detail. 

Are there any general guidance or practice tips that you could point out? If you are CEO and Partners, what are the most critical factors related to communication that you would value, and what are some big NO that you would recommend consultants to avoid? Thank you!

 

 

 

 

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Charlotte
Expert
updated an answer on Feb 15, 2022
Empathic coach, former McKinsey Engagement Manager |Secure offers from top consulting firms

Sure. Feel free to message me if you want to do a specific skills building session on this focus topic. Here are my first tips for this type of case (focus on storylining, so whats, write the story first, then the rest etc): 

•Flip for 1 minute through all the material

•Before the interviewer goes after having presented the case, ask any questions you need to ask to understand what you have to do and how much time you have

Time yourself

•Read the materials very quickly (5 mins ideally, no longer than 10)

•Prepare your presentation 23-28mins

•Decide on the storyline

•Ensure it contains all the requested information

•Formulate the titles of each slide in so-what style

•Minimize number of slides needed

•Aim for up to 5 slides- you won’t have time to create more (if you do, probably a maximum of 7 is feasible)

•Once your titles are clear, add the content on each slide

•Be as structured as you can

•Use the simplest, easiest formatting with basic shapes as you can since you do not have much time

•The content should explain the slide title and support the story with clear arguments

•If you are running out of time then put the higher level messages on the slide instead of the 
detailed content and mention the detailed content verbally during the presentation

•Nice to have: if you have time to quantify impact and relevance throughout the storyline, do so

•When the presentation is done read through for 2-5 minutes and eliminate typos. Ensure there are none

•Spend 1 minute thinking about how you will present the presentation

•Reserve 5 mins at the end so you have buffer time

 

I have an audio version of this prep, that explains what is meant by storyline (so you write the titles of all your slides first, then add the content) if you have the structure and storyline right it is much easier to summarize it verbally, too.

(edited)

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David
Expert
replied on Feb 15, 2022
ex BCG Paris and current Revolut Hiring Manager

Work the two components in parallel:

i) The content
@ 2-3min / slide you need 5 slides for 15min: 
- well crafted, each delivering a single key message
- flowing into each other naturally
- forming together a compelling story

ii) The delivery
- Rehearse out loud going over your slides (many times)
- Time and record your self (for added pressure)

--
Personal experience

What is appreciated: 
- Poise
- Rhythm 
- Engagement with your audience 
- Making it seem like a conversation and not a download / dump of information, i.e. opening doors for subsequent discussions - the best presentations are the one I interrupt halfway with a question and the exercise becomes a discussion.

What looses a senior audience:
- Talking about process rather than results
- Highlighting unimportant details
- Going off on a tangent

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Maikol
Expert
Content Creator
updated an answer on Nov 10, 2022
BCG Project Leader | Former Bain, AlixPartner, and PE | INSEAD MBA | GMAT 780

First of all, before being structured and top-down you have to know what key messages to convey
Your key messages have to pertain to the content the interviewer gave you and have to be insightful and helpful to solve the problem. 

You usually start with a question, like “would you invest or not in this business? If yes, at which conditions?”. 

Keeping that question in mind, you read through the material provided to you and try to extract the key messages that help you answer the above question. If you find something that is not totally relevant to the question you are solving, but you still consider it relevant, keep it in mind.

Once you've finished reading the material, review the key messages you have extracted from the text and link them in a story. This means that your key messages have to be either

  • a summary/introduction on the issue or context of the case
  • connectors from two different pieces of intelligence (e.g., sales in China grew by 20%, while in the rest of the world by 6%; why? Maybe because in another slide they say that China introduced a new business model to sell the product)
  • something that is bringing a problem to the overall story you are gradually collating; in that case, if you understand why it is so you usually make a significant leap in understanding

Now that you have something intelligent to say, you can focus on conveying it in a structured top-down way. 

On this, Charlotte's comment makes a lot of sense because she highlights a process to assemble a short top-down presentation. 
That said, my humble suggestion is to focus more and more on what you say. If your argument is connected in a story, has business meaning, generates insights, and gives you the opportunity to answer your overarching question, finding structure is almost immediate

(edited)

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Lucie
Expert
Content Creator
replied on Feb 16, 2022
10+yrs recruiting & BCG Project leader

Hi there, 

this is like writing slides, it is not in reality about the slide, what you think is the most important to say. 


you have 15 min which is not much, hence you have to go the 80/20 approach. I always recommend starting with an executive summary, allowing the readers to understand what they can expect. 


Then you unfold the whole story. To make the story, I would recommend using the BCG SCQ framework:
 

  • Situation: what has been known (e.g. Company X has been the leader in the market for the past years) → people often miss this part as they think it is so obvious, everyone knows it, but in reality, without this info, you have no story
  • Complication: What changed the status quo (e.g. in the last year a new competitor entered the market and dropped price significantly, which resulted in the loss of our client largest account)
  • Question: what are you solving for (e.g. we are addressing how our client can respond with its pricing strategy)
    Once you identify your SCQ you will be able to get your story out. Remember C level don't go to detail, high level, the main impact messages

you can practice with you family or friend who is out of the business telling them stories about cases you solve. If they understand you, you are fine, if they dont, you have shape your skills. 

If you would like to learn more, please feel free to reach out, this is a topic I also teach new hires at BCG. 

Good luck,

Lucie

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Ian
Expert
Content Creator
replied on Feb 16, 2022
#1 BCG coach | MBB | Tier 2 | Digital, Tech, Platinion | 100% personal success rate (8/8) | 95% candidate success rate

Hi there,

This is a far more complex/nuanced topic than can be covered in a Q&A! I highly recommend you reach out for professional coaching in this area.

The main things to keep in mind are you need to be structured, concise, precise, and make sure to always be speaking on topic (i.e. about the items that answer the question).

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