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How did you caluculate the % of clients that must buy the warranty with the new price to maintain profits constant? Thx

Oliver Wyman case: Full Electrons Ahead
New answer on Feb 03, 2021
3 Answers
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Chiara asked on Feb 02, 2021

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Luca
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Content Creator
replied on Feb 02, 2021
BCG |NASA | SDA Bocconi & Cattolica partner | GMAT expert 780/800 score | 200+ students coached

Ciao Chiara,

I'll try to make this point of the business case clear for you. Let's consider the following data for Model 300:

  • Original price: 51,000€
  • New price: 50,000€
  • Price decline: 50,000€-51,000€ = 1,000€

This means that, in order to keep the same profits, the additional warranty service has to generate 1,000€ per client (on average).

Let's consider the economic KPI of the warranty service:

  • Price: 2,350€
  • Cost of the service: 1,100€ (Expected value of the replacement costs, 5,500€ for 22% of the customers)
  • Profits= Price - cost = 1,250€

Now, you have to calculate what is the percentage of your clients that has to buy something that generates profits 1,250€ to cover for the 1,000€ decline for each client (calculated before). You can set up the following equation:

1,250€ x Y = 1,000€ --> Y=80%

I hope that now everything is clear, otherwise do not hesitate to contact me to discuss this further.

Best,
Luca

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Chiara on Feb 02, 2021

Thank you Luca for your kind and clear answer!

Ian
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replied on Feb 02, 2021
#1 BCG coach | MBB | Tier 2 | Digital, Tech, Platinion | 100% personal success rate (8/8) | 95% candidate success rate
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Chiara on Feb 03, 2021

Thank you Ian!

Ian on Feb 03, 2021

My pleasure :)

Clara
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Content Creator
replied on Feb 03, 2021
McKinsey | Awarded professor at Master in Management @ IE | MBA at MIT |+180 students coached | Integrated FIT Guide aut

+1 Luca, kudos, so pedagogical

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