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Question merged

This question is read-only because it has been merged with What are typical operations cases (aka process improvement case) ?.

1

Root cause analysis / driver trees

Does anyone have experience with ops cases that focus on root cause analysis & driver trees. While these concepts are important in MBB cases, they rarely get fully tested, but ops consulting really tests these concepts. I'm looking for some material on these. if someone has experience with this please get back to me.

Does anyone have experience with ops cases that focus on root cause analysis & driver trees. While these concepts are important in MBB cases, they rarely get fully tested, but ops consulting really tests these concepts. I'm looking for some material on these. if someone has experience with this please get back to me.

1 answer

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Hi Nadir,

Could you give me an example of a case where you saw that?
I think I know what you mean, but want to make sure I'm not misunderstanding you.

Best,
Paulo

Hi Nadir,

Could you give me an example of a case where you saw that?
I think I know what you mean, but want to make sure I'm not misunderstanding you.

Best,
Paulo

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Our client is the government of an imaginary country which is suffering from strong protests and riots by its own population. The client would like to understand the reason for these protests. In a second step, the client wants you to make suggestions for improvement to end these protests. In answer ... Open whole case