Does anyone have experience with ops cases that focus on root cause analysis & driver trees. While these concepts are important in MBB cases, they rarely get fully tested, but ops consulting really tests these concepts. I'm looking for some material on these. if someone has experience with this please get back to me.
Root cause analysis / driver trees
Could you give me an example of a case where you saw that?
I think I know what you mean, but want to make sure I'm not misunderstanding you.
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