please find below the answers to your questions:
What should I do if there are technical problems or when getting stuck during the interview?
I don’t see particular problems if there is a technical issue. However, please do your due diligence in advance to avoid problems from your side (check internet connection, install the software in advance, etc).
If you get stuck, I would recommend to:
- Sum up the information until that point
- Ask for one minute of time
- Try to structure an approach based on X and non-X (eg internal/external, long term/short term) to facilitate brainstorming
- If you are still stuck, ask for help
How should I greet the interviewer, is there anything I have to keep an eye on?
Just say hello and use traditional small talk. Obviously the virus is the main topic today but would avoid to focus too much on that, as it is likely to generate negative emotions.
Do you have any other tips in general for my online interview? Its the first round in a 2nd tier company
Here are some:
- Prepare the place for the call. A quiet environment is a must-have. Also, be sure that there is not strange stuff in the background!
- Prepare on the wall in front of you all the material you need (structures, tips for fit part, etc) so you won't have to look for it during the interview/ won't make it clear you are reading it
- Prepare your own questions. Relevant questions at the end are a great way to show your interest in the company and get additional points. This is particularly important in a phone/video interview, as the interviewer will naturally connect less with you. In the first reply at the link below you can find some tips on the ideal questions to ask at the end of your call: https://www.preplounge.com/en/consulting-forum/open-house-at-bcg-311
- Smile during the call. Even in case they cannot see you, it's a good way to express energy
- Use numbers when communicating your structure. This will make easier for the interviewer to follow you, since they probably cannot see your notes. As an example:“In order to help our client, I would like to focus on three main areas. First, I would like to focus on [FIRST TOPIC], secondly on [SECOND TOPIC], finally on [THIRD TOPIC]. Let me start with the first one."
- Dress like you would in a in-person interview. Business attire (suit + tie for man and pantsuits or suit with a matching skirt for women) is always the best choice