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Growth case - how to structure "baselining" in framework?

growth strategy
New answer on Jan 17, 2022
2 Answers
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Anonymous A asked on Jan 17, 2022

I've noticed that in some specific situations, it is important to do a base lining first. For example, in a growth strategy case I've done, it seemed critical to understand the company's “as is” situation, before diving into how to grow the business.

I'd like to understand how to structure a growth case if I want to do a base lining initially? Is it okay to keep “conduct base lining assessment” as the first bucket (look into company strength, current market, product portfolio, etc), and then having the remaining 3 buckets as: market (focusing on future market trend and growth), customer (focus on customer trend and growing segment), and capability (ability to scale up business)? 

There seems to be some overlapping in the factors mentioned, however I was thinking of separating the “as is” information with “future looking” information. How can I make the structure more “MECE” if I want to separate “conducting base lining” and “assessing growth opportunities”? 

Thank you for your advice!

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Ian
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Content Creator
replied on Jan 17, 2022
#1 BCG coach | MBB | Tier 2 | Digital, Tech, Platinion | 100% personal success rate (8/8) | 95% candidate success rate

Hi there,

I generally don't like baselining as a bucket, because it refers to process not content. As in, what project that you've been on doesn't include baselining? Much like “solutioning”, “prioritizing", “next steps”, “risks”, etc. these are kind of “nothing” buckets because they're obvious parts to any project.

Furthermore, you're right in thinking that this isn't really MECE. Are you not baselining customer? Not baselining Company capability? Because that's what this implies :)

Rather, think about baselining as something you would include in each bucket. Your buckets need to be the lens through which you look at the problem i.e. the content, not the process.

Hard to write something this nuanced but I hope it makes sense!

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Stephan
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replied on Jan 17, 2022
Former BCG Con and political advisor here to help you crack the case (MBB, Europe & MidEast, non-business backgrounds)

Hi Anon,

agreed with Moritz - it is not like you can have a ‚baselining‘ exercise upfront and then you jump into the other categories in your framework. Rather, you should baseline within each category - eg products, customer, pricing etc - and then try and see where you can create a positive delta with future initiatives based off that. 

Best

Stephan

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Ian

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