Is there a suitable format to deliver recommendation at the end of the case? Any examples would be great!
Is there a suitable format to deliver recommendation at the end of the case? Any examples would be great!
Hi there,
This is how would recommend to structure a conclusion:
1) Repeat the objective. This will ensure you are answering what is relevant to the case. If you don’t repeat the objective, you may answer the wrong question. As an example:
2) Provide an answer-first solution. You don’t have to present everything you found in the case, only the answer to the question you just repeated and its supporting factors. You should use points analyzed during the case to justify your recommendation:
3) Provide risks / next steps suggestions. You can always include next steps/ risks in your conclusion. You can refer to the elements that you did not have time to cover present in your initial structure or to risks related to the analysis you have performed during the case:
Hope this helps,
Francesco
Hi,
My advise is:
Hey there,
I agree with most answers here. My two cents are that you should forget about repeating the objective.
Both you and the interviewer are aware of the objective as you have worked on it together for the last 20 to 40 minutes and also in a real-world client situation - which the interview is modeling - you would not start by reiterating the objective.
Consulting communication needs to be effective, top-down, and non-redundant. I notice that especially candidates that take too long for a case always reiterate everything throughout the case.
A proper recommendation is simply really:
Structuring your recommendation, stick to the Pyramid Principle with numbering and signposting.
Cheers,
Florian
Hi there,
Think from the variety of opinions, you can tell there is no ONE answer on the right flow of the recommendation, esp with regards to the recap upfront .
In my view, it does make sense to have it, but keep it concise to 1-2 sentences max. Reason is that after 30-40min, a lot of discussion and pivoting will have happened and it sometimes gets easy to loose sight of the bigger picture. Hence, it's good to bring back the focus on what you were solving for, i.e. the case objective(s). Life is not only about efficiency.
Based on above, suggest structure as follows (quite standard, but very effective)
On step 4 - here you should always pick only one of the 3 options - select, based on common sense. Some examples..
Hope this further clarified. Feel free to reach out if you'd like to learn more on how to perfect your recommendations and/or seek detailed feedback.
Regards, Andi
Hi there,
Most importantly: you need to articulate your key points clearly and concisely. So, length of time is different per case.
That being said, you should "Carry" your Rec with you throughout your case so that you do not need to spend much time thinking of the recommendation. Ultimately, it should only take you 15-30 seconds to prepare the rec.
Remember, you may ask to prepare and the interview responds "sorry, the CEO is calling right now, you don't have time", so be prepared throughout the case with a recommendation!
Recommendation
Risks
Next Steps
Hi there,
Great input already from the others. What is implicit in all the answers (especially from Francesco) but not spelled out explicitly is being top-down in your communication:
The great advantage of being top down is that it shows maturity in dealing with executives and even if you get cut off after 10 seconds, you will have made your point. What comes after those first 10 seconds is just embellishment…
Hope this helps a bit! Best of luck!
Hi there,
There are a few great answers here already.
I just wanted to add that you should be careful at how the question is phrased. Sometimes interviewers ask for a ‘summary / synthesis of our work until now with some of the next steps’. This is usually the standard if the case does not lead to a clear recommendation so it would be a bit weird to force one without sufficient data. If they ask for a summary, provide a synthesis of the main findings, without offering a clear ‘do this / do that’ sort of recommendation.
Break the recommendation into 3 parts:
There is no need to repeat the objective. As I always say, in a real business conversation with a C-level client, you will never repeat the objective. Why should you repeat it in a case interview?
Just state the recommendation(s) and why it makes sense (supporting reasoning). Add also next steps.
Also risks and mitigations, it is part of the reasoning to support a specific recommendation.
Be simple and crisp, otherwise, it is not a final recommendation. You should aim for a 30-second speech.
Hello!
For sure! Key thing is not to do a summary, since it´s the 1 minute conclusion for the CEO.
Repeat the target, comment how we are going to achieve it, and then mention an immediate and pressing next step where you would focus next. Can be done in less than 1 minute, and in this case, less is more.
Hope it helps!
Cheers,
Clara