I have a personal experience for team conflict during the case competition. However, I am not sure this is a good example. Do you think is too simple or not dramatical? Please kindly advise. Thank you!!!
I participated Case Competition at Princeton University. My team as a consultant team to provide recommendations to Spotify which is leading company in online music streaming industry to increase their profit. We provided short term recovery stage and long term transformative stage. Then I thought there still have some risk during the implementation of each stage. I talked with my teammates that we need add some slides about risk side. However, all my teammates did not agree with my opinion and they suggested giving up risk since besides risk we have a strong recommendation and we only have two days left. There is not enough time for everyone to increase some risk part and also prepare for presentation. I did not argued with them. I think we still need a comprehensive suggestion to our client in the real world. When I back home, I made some research about how to build or outsource an E-commerce store at mobile app and conducted informative interviewed with spotify employee. I knew there is a lot of risk if Spotify want to make some move. I wrote one part of the risk with the mitigation plan. Then I talked with my teammates again. “We came together and spent a lot of time because we want to improve our skill and win the case competition. There have a lot of risk during our recommendation implementation. For example, our e-commerce store outsourcing part, Spotify will face a delay in work progress, inconsistent quality and intellectual property at risk. We can provide the mitigation plan such as make comprehensive research, do test to run a product and prepare legal solution.” My teammates looked carefully at my risk and mitigation plan. Then I motivated them and said, “Although time was limited, we can work hard together and make our solution more possibility to win the competition.This is called-teamwork. I cannot do all of these without your help. At this point, they all agreed with my strategy. Then I distributed the task to each of them to make our process more efficiency. During the competition, our judge loved risk and mitigation plan. Our team is Top 4 for the competition."