Hi everyone,
I am preparing for a problem-solving interview for an Operations Manager (Process) role at Revolut. I wanted to ask if anyone has experience with Revolut’s problem-solving interviews.
Any insights or experiences would be greatly appreciated. Thanks in advance!
Hi Neha,
Revolut’s problem-solving interview is closer to an MBB-style case, but with a much stronger operational and ownership lens.
What they’re really testing across the three dimensions:
1) Problem solving
You’ll still need clear structure and logic, but expect the problem to be more practical and execution-oriented. Focus on breaking the problem down cleanly, prioritizing what matters most, and working comfortably with numbers and trade-offs. Perfect frameworks matter less than showing good judgment.
2) Creativity
This isn’t about “crazy ideas,” but about generating thoughtful, non-obvious options. Show that you can think beyond the first obvious solution, consider different levers, and adapt if constraints change. Being flexible in your thinking is key.
3) Independence / ownership
This is where it differs most from consulting. Revolut wants to see that you can take initiative, make decisions with incomplete information, and move things forward without constant guidance. Be decisive, explain your assumptions, and don’t wait for permission to act.
How to prepare:
If you approach it like a real business problem where you’re accountable for the outcome, rather than a textbook case, you’ll be well aligned with what Revolut is looking for.
For further guidance / practice of real-feel Revolut cases feel free to reach out :)
Best,
Evelina
Revolut's problem solving interviews are a bit different from what you might expect if you are coming from a traditional consulting or corporate background. They are very execution focused. Revolut is a fast moving fintech and they care less about polished frameworks and more about whether you can actually break down a messy operational problem and fix it quickly.
Here is what I have seen from people who have gone through their process. The interview usually gives you a real or realistic operational scenario. Something like, customer complaints have spiked by 40 percent in the last two weeks, what do you do? Or, we are launching in a new market and need to set up a KYC process from scratch, walk me through how you would approach it. The problems are grounded in day to day operations, not abstract strategy.
What they are really testing is how you think under pressure when things are messy. Can you quickly figure out what is going on, identify the root cause, and come up with a fix that is practical and not just theoretical? They want to see that you are someone who can jump into chaos and bring order to it. Not with a fancy presentation, but with clear thinking and action.
A few things that will help you stand out. First, always start by clarifying the problem. Don't rush into solutions. Ask what data you have, what has changed recently, what the impact is. This shows you are systematic. Second, think in terms of process. You are interviewing for a process role, so show that you naturally think about how things flow, where bottlenecks happen, what can be automated, and how to measure whether something is working. Third, be specific. Don't say "I would improve the process." Say "I would map out the current steps, measure where the drop off or delay happens, test a fix on a small scale, and then roll it out." That level of detail is what separates good candidates from average ones.
Revolut also values speed and ownership. In the interview, don't be the person who says "I would escalate this" or "I would set up a committee to review it." Be the person who says "here is what I would do in the first 48 hours." They want operators, not managers who just delegate.
One more thing. If you have any experience with data, lean into it. Revolut is a very data driven company. Being able to say "I would pull this data, look at this metric, and use it to decide X" will land really well.
Feel free to reach out if you want to practice a mock problem solving scenario or talk through how to position your experience for this role.
Hello Neha,
As someone who exited to Netflix and passed case interviews there as well in strategy consulting, these are my insights:
1) Business acumen matters a lot in tech strategy.
Everyone knows you can do complex analyses, produce tons of slides, and build nice Excel market-sizing models. However, during the interview you need to prove that you can think beyond analysis and focus on business outcomes.
For example, I got a question about implementing Netflix’s ads plan in Poland. A key part was demonstrating how to approach this holistically. Beyond the business impact, you need to think about questions like: How would customers react? Do they even want this? What are the technical limitations? Which teams, beyond strategy, need to be involved?
So while structure and frameworks are important, it’s equally critical to show that, in a real job, you would know how to move a project forward independently. For instance, you might say: “Yes, we could earn incremental revenue of X by upgrading customers from the Metal to the Ultra Revolut plan, but this is just the first step. We should involve other teams to gather their feedback before making this recommendation.”
2) Stakeholder management.
A big difference between consulting and tech is that you are no longer surrounded only by people with consulting backgrounds. During the interview, you need to show that you can collaborate effectively with less analytical stakeholders.
Why does this matter? You can have the best analysis in the world, but if you can’t explain it in plain English and get buy-in from stakeholders, it won’t have impact. So during the interview, always try to look beyond just solving a narrow problem and demonstrate how you would align and influence others.
Happy to go into more detail, I faced a similar challenge in the past and made it to Netflix!
Hi Neha,
Yes, I've worked with a few candidates on this.
If you need any help, reach out.
Best,
Cristian
