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Issues During Sova Assessment - Should I contact the Bain recruitment office?

I did the Sova test yesterday but had internet connection issues during it that meant each time I moved onto a new question the page took ages to load, so a lot of the recorded time would have been dead air while I waited for the page to turn. My neighbour then begun drilling the wall behind me during the logical reasoning test (excellent timing). 

I think I generally got the questions correct - I didn't really have to guess any, but it definitely took me too long to complete.

Should I reach out to Bain to ask if they can take this into account / I can redo it?

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Top answer
Hagen
Coach
on Sep 17, 2024
#1 recommended coach | >95% success rate | 9+ years consulting, interviewing and coaching experience

Hi Natalia,

First of all, congratulations on the progress in the application process with Bain thus far!

I would be happy to share my thoughts on your situation:

  • I would advise you to reach out to the Bain recruiter and explain the technical issues you faced during the Bain Sova pre-interview assessment, as discussed via direct message. Please also feel free to mention the drilling noise that disrupted your logical reasoning test.

If you would like a more detailed discussion on your specific situation, please don't hesitate to continue contacting me directly.

Best,

Hagen

Florian
Coach
on Sep 17, 2024
1400 5-star reviews across platforms | 600+ offers | Highest-rated case book on Amazon | Uni lecturer in US, Asia, EU

Hi there,

Sorry to hear!

There is no downside in asking --> go for it.

Fingers crossed,

Florian

on Sep 18, 2024
#1 Coach for Sessions (4.500+) | 1.500+ 5-Star Reviews | Proven Success: ➡ interviewoffers.com | Ex BCG | 10Y+ Coaching

Hi there,

Sorry to hear about the issue. In terms of your question:

Q: Should I reach out to Bain to ask if they can take this into account / I can redo it?

You can reach out to them as there is no downside. If the connection issue was a problem on their side and you have proof of that, they might be able to take it into account. On the other hand, if the problem was your internet connection, I suspect they might not help with it.

Good luck!

Francesco

Pedro
Coach
on Sep 29, 2024
Bain | EY-Parthenon | Former Principal | 1.5h session | 30% discount 1st session

Yes, reach out to them.

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