I’m working through a case and wondering if I’m doing this correctly.
the case is how has the pandemic positively affect x pharmacy business?
I’m using the business situation framework to discuss patient preference change, how product delivery and volume change, competition. anything else I’m missing and not discuss or should include in the framework?
Hi there,
To be honest I can't really comment…you haven't presented us with a framework but rather just a list of ideas…
You need a structured, MECE, objective-driven approach to solving this problem!
One “simple” structure would be to look at Revenue impact and Cost impact. Of course, this is a bit “basic” but it is structured, MECE, and objective-driven.
Have a stab at another MECE framework and we can comment! Also feel free to reach out to me for further discussion (this stuff is TOUGH!)
So I would look at a few factors:
1. Patients preference during this time
- does customer prefer to still have office visits vs telehealth
- concluded that no significant drop so there is no revenue impact
2. Product Impacted
--Has prescription dropped or stay constant through this time period
--prescription hasn't dropped through this time, however certain drugs are growing, therefore, revenue is consistent and in some ways growing
3. New Business segment emerged
- time vs purchases evaluated
- csot is more than revenue due to resources pumped into this
-- it's a short term lost, but in the long term you see a win due to millenials preference