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Expert case by Gaelle

Facilities in a restroom

600+
Times solved
3.0
< 100 Ratings
Intermediate
Difficulty

Case Prompt

A restaurant owner is currently setting up a new restaurant and making some basic decisions on how to fit it out. Today he’s deciding on facilities in restrooms for customers to dry their hands. He has 3 options: Paper towels, Roller towels, and Hot Air dryers. 

What should he consider in his decision-making process?

Considerations

Decision Making

Further Questions

Following the economic analysis, you might mention a few more noneconomic points that might sway the balance:

  • Are there additional staff costs for cleaning up paper towel waste?
  • How many suppliers of each option are there? If there is a single supplier, might he have the capacity to raise prices in the future?
600+
Times solved
Intermediate
Difficulty
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