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When creating a structure, how do I tell the difference between drivers and levers?

Anonymous A

My understanding is that drivers come first at the highest level in the issue tree, followed by levers. Is this true? How do I differentiate between drivers and levers?

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Vlad replied on 08/30/2017
McKinsey / Accenture / More than 300 real MBB cases / Collected all Big 3 offers / Harvard Business School

Hi,

Your question is more about wording. In my understanding drivers are the CURRENT FACTORS influencing the result (revenue drivers). Levers are the MEANS to improve the situation IN THE FUTURE (e.g. Increasing price for category A).

Good luck!

Anonymous A replied on 08/29/2017

Nothing at all? Not a word, even from the EXPERTS??

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