Ex-Oliver Wyman with 100% interview success rate - specialized in female career coaching
Book a coaching

Roleplay interview (client and consultant)

Anonymous A

Hello everyone,

I've recently passed to the final round interview of a second tier consulting firm. The final round would consist of reading a short role play and discussing the dynamics with the interviewer.

I was wondering if someone could enlighten me on: what are they looking for, what kind of roleplay will it be, what are the main challenges in facing a client and how to address them?

Thank you!

  • Upvotes
  • Date ascending
  • Date descending
Dorothea
Expert
replied on 07/09/2018
Ex-Oliver Wyman with 100% interview success rate - specialized in female career coaching

Hi,

this is very likely to be a roleplay where you encounter a "typical" client situation, I can think of the following:

  1. Your partner surprisingly cannot make it to the meeting and you have to step in and lead the meeting - here, the interviewer wants to see that you are able to take on a more senior role than what is normally expected from a new hire (pretend that you already did this 100 times)
  2. The client is unhappy with the project and wants to discuss the progress - the interviewer wants to see how you deal with a stressful situation and a difficult client (stay calm, listen, but be realistic about what can be achieved on the project)
  3. You need to tell the client that you cannot hold the deadline - the interviewer wants to see how you communicate bad news while still remaining trustworthy and being perceived as a reliable partner (stay calm, be honest about reasons for failure, present a plan what to do now in order not to jeopardise the entire project)
  4. You need to sell something - the interviewer wants to test your "sales mode" (be friendly, be convincing, advertise your project but don't force yourself onto the client)

In general, each of these situations will involve a challenge you have to solve - always reflect on the situation: What is important now, what should be avoided, what would I like to see if I was the interviewer.

Hope this helps!

Dorothea

Vlad replied on 07/10/2018
McKinsey / Accenture / Got all BIG3 offers / More than 300 real MBB cases / Harvard Business School

Hi,

Agree with Dorothea,

It also may be a situation within the team. E.g.

  • You are overloaded with the tasks / have conflicting tasks from the partners
  • You've noticed that the member of the team is doing something against the corporate values
  • You have to deliver the feedback / ask for the feedback
  • You have to define the scope of the tasks with the manager

Best

(edited)

Related BootCamp article(s)

Personal Fit

Besides being great at case cracking you also need to convince the interviewer that your personality fits into a case team or in the company as a whole

3 Comment(s)

Related case(s)

McKinsey Questions

Solved 21.2k times
4.4 5 609
| Rating: (4.4 / 5.0)
Difficulty: Intermediate | Style: Fit interview | Topics: Personal fit

Tell me of a situation where you had an opinion and no one seemed to agree with you. What was your goal when you decided to join university / work / clubs / a sports team? Did you have a goal that you were not able to reach? What did you do? What do you want to be remembered for and how are ... Open whole case

Bain Questions

Solved 15.3k times
4.7 5 175
| Rating: (4.7 / 5.0)
Difficulty: Intermediate | Style: Fit interview | Topics: Personal fit

Tell me about a difficult situation you had to cope with. Tell me of a task which you didn’t like doing and explain why you performed it nevertheless. Why do you do things? What do you like doing most / What is your favorite hobby? Walk me through a situation where you showed leadership s ... Open whole case

BCG Questions

Solved 14.0k times
4.5 5 145
| Rating: (4.5 / 5.0)
Difficulty: Intermediate | Style: Fit interview | Topics: Personal fit

What arouses your interest when you are working / studying / doing another activity (from the CV)? Tell me of a time where you had no idea what you were doing. When did you use an uncommon approach to do something? Have you ever had responsibility for other people? Tell me of a situation ... Open whole case

Unusual Questions

Solved 8.1k times
4.5 5 120
| Rating: (4.5 / 5.0)
Difficulty: Advanced | Style: Fit interview | Topics: Personal fit

What books/films have you enjoyed recently and why? What is the worst thing that you have ever gotten away with? How do you define and evaluate successful work? Do you fear anything? How would you rate me as your interviewer? Open whole case

The Top 5 Questions

Solved 7.8k times
4.6 5 129
| Rating: (4.6 / 5.0)
Difficulty: Intermediate | Style: Fit interview | Topics: Personal fit

Questions Tell me something about your background. Why should we hire you? Describe a difficult situation and how you handled it? What did your boss or colleagues criticize about you? Do you rather work in a team or independently? Open whole case