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Answering very broad question: "New VP Customer Service - what would you talk to him about?"

Partner Interview Qualitative question

Recent activity on Nov 26, 2018

Guennael

Expert

Ex-MBB, Experienced Hire; I will teach you not only the how, but also the why of case interviews

Guennael

Expert

gave the best answer on Nov 26, 2018

Ex-MBB, Experienced Hire; I will teach you not only the how, but also the why of case interviews

CS VPs care about multiple things: why do customers feel the need to contact us, and how do we reduce that need? are they satisfied with the wait time? are they satisfied with the service? how many times do they have to ... (read entire answer)

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on Nov 26, 2018 on Nov 26, 2018
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Consulting Q&A – Ask Questions about Your Career

In this overview, you will find all the questions asked so far by the PrepLounge community. Anyone can ask questions and write answers. Our coaches are also happy to share their expertise. If you like an answer, give it an upvote so that it rises to the top. Here you can also find our guidelines and FAQs for the Consulting Q&A.