Some pointers for you below. Also check out this thread:https://www.preplounge.com/en/consulting-forum?query=transformation&status=own-answers-only&tab=your&company-session-id=0&sort=most-relevant-desc&page=1&perPage=20
Its important to understand the concept of "Transformation" as many candidates get this wrong. Trends such as Technology (AI, ML & many others), Globalisation, Changes in Customer expectations, COVID and many other factors are pressing organisations in pretty much every industry to evolve in order to survive and thrive. This evolution is "Transformation".
Transformation can cover one or more or all of the following areas (not an exhaustive list):
- Business Model
- Customer Experience
- Leadership & Culture
- Operations/Supply Chain
- Organisation Design & Workforce
- Finance & HR
Hopefully this gives you an idea.
"Digital" simply is using the right technology & tools & harnessing them to drive value quickly in this data rich world. So Digital Transformation can be for all the areas I have mentioned above.
To deliver any digital transformation, you will need to think about what new processes, people skills/training & technology are needed. Change Management then is a must to ensure its implemented & adopted properly.
There isnt a one size fits all approach. A suggestion can be:
- Digital Maturity Assessment- understand the current situation & create case for transformation
- Shape- design the new processes, technology & people
- Implement- follow agile sprint to deploy the new processes etc
- Review & Improve
Hope this gives you a structure. Feel free to send me a direct message if you wish to deep dive into this area.