Currently, the team makes an average of 44 calls per day, and gets a sale on 14% of them. Based on your analysis, the client sets an internal benchmark of making 55 calls per day and converting on 16% of them. If all team members hit this benchmark, how much will sales increase? (Ans: 43%),
How do you get this answer?
Hi there,
I love Agrim's answer as it shows you how you have to setup this problem yourself!
For most problems in cases, a table is a fantastic way to organize things.
Just so you're able to do this next time, take the following approach:
Think first: “What am I trying to solve for”?
Then, figure out the high-level formula. As in, what major components need to be setup.
Finally, fill in that high-level thinking with the actual numbers you have and solve for the missing piece!
Hi there,
This is indeed an interesting, very specific question, so I am happy to provide my perspective on it:
In case you want a more detailed discussion on the whole case study and what the ideal approach would be, please feel free to contact me directly.
I hope this helps,
Hagen
Sales increase = Additional Sales / Initial Sales
= (55*16% - 44*14%) / (44*14%)
= (55*16%) / (44*14%) - 1 = 8.8 / 6.16 - 1 = 43%
(edited)
Hi!
Post your solution or how you would structure this problem.
I'll be happy to give you some tips on how to get to the solution by yourself!
Best,
Anto
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(edited)
