Has anyone come across cases where there is a decline in an operational/non-financial metric (for eg. Product quality, delivery time etc) and they want to understand what the problem is. If so, could you please share the casebooks names and year/resources where you found it? I can DM separately if it helps.
(editiert)
Hey,
Have you tried filtering and searching for Operations cases on PrepLounge case library?
Here's a case I have published-https://www.preplounge.com/en/management-consulting-cases/candidate-led-usual-style/advanced/educateearth-digital-operations-transformation-220
Also check out these thread for some guidance on your question:
Feel free to send me a direct message and am happy to discuss your requirement & preparation.
Hi there,
Here are a few good ones:
