I wonder how to demonstrate the impact I've made with my work on my resume. I'm struggling a bit because I have no numbers that show that recommendation X increased sales/conversion etc., by X%.
In strategy, we usually don't deal with the implementation part and therefore don't have access to such numbers. But most people recommend including numbers.
My questions are:
Hi there,
This is difficult to answer specifically as it depends on what exactly you did. However in general terms you can use the following:
Best,
Francesco
Such a great question!
Impact comes in many shapes or forms. In fact, numbers often don’t get to the bottom of impact since they’re “merely” an output measure. Hence, having nice US$ in your resume doesn’t always mean much.
At its core, impact is all about affecting change for the better (assuming positive impact). It has to do with convincing people to act in a certain way, to take a certain decision, to change their mind, etc., which in return creates a certain output. However, it’s the part about affecting change that really matters, because that’s what consultants do!
Output measure could be US$ but also something like employee retention, customer satisfaction, etc. You can get creative here!
Hope this helps!
Yes, this is a very common issue. You have to work with what you have (expected results, estimated results, or size of the identified opportunity).
Also be aware that not everything is quantitative or needs to be a end result:
Let's be honest, we all know it wasn't the really the analyst (alone) who was able to capture 2bn in cost savings opportunities ;) Be result driven, but don't fret about it.
Hi there,
Impact doesn't always have to be numbers! Here are some value excerpts from my resume:
